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Title Customer Service Social Media
Target Location US-IL-Woodstock
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Candidate's Name
Street Address  Redbud CourtWonderlake Illinois,Street Address
LINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLE EMAIL AVAILABLEXL FULFILLMENT ASSOCIATEAmazon XL Fulfillment Center 2022 - CurrentInbound / Outbound / Relo Associate(2022 - Current)11400 Venture Ct. Huntley, Illinois 60142Since 2022, I have been a self-motivated amazonian. Maintaining great attendance and timely fulfilling all aspects of the details of my responsibilities. In addition, I create a positive and safe work environment for ALL other Amazonians as well as participate in as many ways to continue to maintain productive and efficient day to day work ethics that make customers thrilled to patronize with Amazon.SALES PROCESS, EVENT AND ENTERTAINMENT MANAGERAn accomplished business professional with over 25 years of experience as a leader in the Sales and Entertainment industries, managing talent, negotiating contracts and partnering with select vendors, while providing unsurpassed customer service to a diverse and repeat clientele; Strong interpersonal and written communication skills, sharp attention to detail and punctuality round out my competitive skill set.Talent BookerVast Knowledge of all SportsSales Process ManagementMusic ProductionVendor Relations/NegotiationsAdvertising/Sales/MarketingContract NegotiationCustomer ServiceSocial Media MarketingHigh Profile Client ManagementEvent Planning/ManagementEmployee Training/DevelopmentPROFESSIONAL EXPERIENCELet the Music Play with Binos Entertainment Group, Inc. 1995 - CurrentCo-Owner/MC, Santa Clarita, CA (2009 - 2013)CEO/MC, Woodland Hills, CA (2003 - 2009)Event Management/Coordinator Santa Clarita, CA (1998 - 2003)Bino Bates IIXerox, Los Angeles, CA 1998 -2000Major Accounts ManagerOversaw and worked closely with a team of 15 employees between two Southern California locations; Thousand Oaks and Woodland Hills.Managed existing customers and establish new accounts by planning and organizing daily work schedule to call on existing and prospective opportunities.Executed proposals, product demonstrations and presentationsManaged the entire sales cycle across customer accounts, engaging specialists as neededProposed and close sales that achieve total revenue growth, profit and customer satisfaction plansKept abreast of changes in technology and understanding of basic user abilitiesPrepared daily/weekly action plans by individuals as well as by team to insure focused activitySustained sales activities; appointments, demos, proposals, cold calls, dials and database updatesMet or exceeded revenue and gross profit expectationsSunglass Hut, Los Angeles, CA 1995  1998Store ManagerAs a Store Manager, I oversaw all the daily functions of the store, including selling, coaching, recruiting, merchandising, and performing maintenance and inventory control. Along with juggling the sales plan, customer service needs, sales associate training and organizational tasks to meet each days goals and dynamic challenges. Additionally, I set store sales and profitability goals, flawlessly executing plans to achieve them.An Ambassador for the Sunglass Hut BrandFormed a meaningful customer experience that converted to salesVast knowledge of the products; inside and out and stayed fresh with new merchandise, trends and competitive activityAn expert on every aspect of my store with strategic and decisive thinkingMade prompt decisions while using good judgmentBuilt strong internal and external relationships and communicated effectivelyShelby County Correctional Center, Memphis, TN 1989  1995Corrections OfficerSupervised assigned areas in the day-to-day operation of the Shelby County Correction Center while observing other areas for discrepanciesAssisted the Shift Commander and other members of staff in insuring that all officers assigned to his/her shift comply with County Policy and policies established by the SuperintendentEstablished and maintained work schedulesChecked for prompt submission, completion, and accuracy of all reports which must be completed on daily basisPromoted and maintained high morale among Correctional OfficersReported any irregularities or emergencies to appropriate personnelEDUCATIONCriminal Justice, Memphis State University, Memphis, TN (1988-1989)

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