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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryExperienced fashion retail manager providing leadership and vision to drive teams to meet goals. Supervisor motivating associates to conduct, on-time, job completion. Training employees, providing feedback, mediating interpersonal conflicts, and implementing company procedures. Excellent communication and listening skills.SkillsProduct KnowledgePublic RelationsProblem SolvingLeadership & CollaborationBusiness Admn & MarketingTraining & DevelopmentPOS (Point of Sale) & Cash MgmtProcess & ProceduresExperienceALDO, Newport Centre Jersey City Loft - Manager (July 2023  January 2024)Assisted Sales Lead Manager in daily operations - staff supervision, inventory management, and customer svc.Provided training and guidance to associates to enhance product knowledge/ sales skills.Analyzed sales performance and implementing strategies to improve sales effectiveness and customer satisfaction.Managed customer inquiries and issues to ensure a positive shopping experience.ANN INC Loft, Marlton NJ - Manager (August 2022  October 2023)Coached associates in sales integrity, effective communication and revenue awareness.Responded to customer concerns by providing friendly, knowledgeable support, and professionalism.Managed customer complaints, resolved issues, and adjusted policies to meet needs.Trained employees in essential job functions.Plant Group, Philadelphia  Marketing Sales Associate Intern (August 2020 - June 2022)Supported CEO in setting up and evaluating marketing strategy and plan by analyzing schedules, updating calendars, and organizing and planning promotional presentations developing marketing strategies to drive sales.Researched and connected with potential leads on LinkedIn, bringing new leads.Edited website content and database to keep information correct and up to date.Managed five social media projects to build reputation and gain new traffic.EducationSaint Peter's University, Jersey City - Bachelor of Science in Marketing ManagementElected to Vice President of student organization EOFSA (Educational Opportunity Fund Student Association).Fashion Association Student Leader, B.L.A.K African Americans inclusivity social group, campus ministry; toys, clothes, food donations through Jersey City community.Received Scholarship in academic success.