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Title Customer Service Patient Access
Target Location US-CT-Willimantic
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Willimantic, CT Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.* Punctual, self-motivated, team player; Types Street Address  WPM.* Proficient in Microsoft Word, Excel, PowerPoint, and Lotus 123.* Accustomed to working in environments where accuracy and accountability are essential. Authorized to work in the US for any employerWork ExperiencePatient Access RegistrarWindham Hospital-Willimantic, CTJanuary 2019 to April 2023 Registers/Admit patients; Obtains, validates and inputs patient demographics and financial information; Obtains co-pays and deductibles. Verifies insurance payer information and eligibility benefits; Provides assistance with financial applications. Epic experience Obtains accurate information and signatures on releases/forms; Scanning Prioritizes patient flow; Constant interaction with patients, families, payers and clinical staff in all areas of the Hospital including outpatient clinics. Solid working knowledge of Microsoft Office software Working knowledge of Medical Terminology Hospital Operator coverage; Work various reports as assigned. Attention to detail; multi-tasking; strong communication skills; easily adapts to change. Residential AideCHR-Willimantic, CTJanuary 2019 to February 2023 Maintains physical environment and program standards to CHR, DMHAS, JCAHO and any other licensing standard Monitors medications of all residents in accordance with the Adult residential medication policy and procedure. Effectively utilizes appropriate communication methods/tools to transfer information to other staff regarding the day's events Assists/Manages administrative functions and tasks at the direction of the supervisor Prepares and facilitates educational and skill building groups and one to one interventions as directed by the treatment plan. Collaborates and coordinate care with providers and families as needed. Assists residents in addressing medical and psychiatric needs. Maintains documentation in compliance with agency and program standards. Participates in staff meetings, supervision, trainings and other meetings as assigned. Additional duties as required.Stylist/BarberBella Stylez-Willimantic, CTNovember 2014 to November 2018Willimantic, CT 11/4/2014 - 11/30/2018Professional Hairdresser / Barber* Provide hair care services to enhance customer appearance.* Offer a wide range of hair care services, such as shampooing, cutting, coloring, and styling.* Teach salon staff technical classes, as needed.EducationAssociate of Science degree in Medical Billing & Coding Ultimate Medical Academy - FloridaJuly 2015 to May 2016Licensed Cosmetologist/Barber in CosmetologyBrio Academy - Willimantic, CTSeptember 2006 to June 2007Skills Complete Epic Knowledge, MS Office, Data Entry, HIM, Billing and Coding, ect. (10+ years) Sales (10+ years) Customer service (10+ years) Typing (10+ years) Analysis skills (5 years) District Leader (5 years) Medical coding (6 years) ICD-10 (5 years) Revenue cycle management (5 years) Windows (10+ years) ICD-9 (6 years) Research (4 years) Medical terminology (8 years) Cash register (10+ years) Epic (5 years) Supervising experience (8 years) HIPAA (6 years) Payroll (5 years) Medical records (5 years) EMR systems (5 years) Proofreading (10+ years) Hospital experience (5 years) Anatomy knowledge (5 years) Physiology knowledge (3 years) Insurance Verification (6 years) Medical Office Experience (5 years) CPT Coding (6 years) Accounting (10+ years) Hair Styling (10+ years) Medical Billing (6 years) Phone Etiquette (10+ years)Certifications and LicensesBarbering LicenseCosmetology LicenseAdditional InformationMedical Billing * Medical Coding * ICD-9-CM * HCPCS * CPT * ICD-10-CM * Medical Terminology Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Greenway Managed Care (HMO, PPO, and POS) * Government Payers * Third Party Payers * Worker's CompensationCenters for Medicare and Medicaid * CMS 1500 * CMS 1450 (UB-04) * Tricare EOBs * Payment Posting * Revenue Cycle Management * Scheduling * Superbill Insurance Verification * Insurance Billing Procedures * Insurance Claim Processing Practice Management * Medical Office Procedures * Anatomy & Physiology Co-Payments * Deductibles * Co-Insurance * HIPAA Compliance * Meaningful Use Reimbursement Methodologies * Fee Schedules * Outpatient / Physician * Inpatient / Facility

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