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Collections associateObjectiveTo be a part of a company that provides steady career growth opportunities, along with job challenges and personal satisfaction while contributing to the success of the organization.Key SkillsCustomer ServiceOrganizationSoftware Application LearningTeam PlayerWell SpokenMicrosoft OutlookMicrosoft WordSpecialty SoftwareExperienceMarch 2019 to PresentCustomer Service Representative Ready-To-Go FreightInteract with customers via email and phone to negotiate delivery schedules and contents. Create and modify air-bills, quotations, and communications for both internal and external contacts. Monitored driver location and communicated shipment changes.October 2018 to March 2019Customer Service Representative Tex Air DeliveryEntered shipment details into custom delivery system for assigned customer base. Communicated status and provided confirmations. Interact with customers via email and phone to inform them of delivery schedules and contents. Create and modify air-bills, quotations, and communications for both internal and external contacts. Created driver daily manifests.October 2016 to October 2018Guest Services Representative Extended Stay HotelsGuest Services including Check-in & problem resolution. Back office duties including nightly financial audit, restock supply & storage as required. Light cleaning and general maintenance of common areas.June 2014 to December 2015Production Bindery Technician Platinum Press IncPrinting press receiver, boxing, wrapping and stacking of high production commercial printing operation.CommunicationExperience with describing detailed information in order to provide good understanding by the recipientReferences[Available upon request.] |