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Candidate's Name EMAIL AVAILABLEStreet Address (513) 814-9121
EDUCATION
W. P. Carey School of Business, Arizona State University, Tempe, AZ May 2025Bachelor of Science MarketingPROFESSIONAL EXPERIENCEHospitality Intern, Guest Services, Great Wolf Lodge, Scottsdale, AZ June 2024 - Present Trained to manage all jobs in Guest Services Had over $23,000 in sales in one month. The most out of any other intern, and the third most of all workers at the lodge Managed a project to help with the parking crisis that this lodge was suffering from Interacted with many more customers on a daily basis. Was the first to interact with and deal with any problem customers may have hadHospitality Intern, Food and Beverage, Great Wolf Lodge, Cincinnati, OH June 2023 - January 2024 Trained to manage all food outlets in the lodge Solely in charge of managing truckloads of produce throughout the day
Helped manage the set up and organization of over two dozen banquet events
Interacted with and solved a wide variety of problems with customers. Dealing with both reasonable and un-reasonable customers, while maintaining a level head
Manager of Complex Maintenance, Duffy Square, Cincinnati, OH August 2019 - January 2022 Maintained the integrity of various buildings within the complex Managed the scheduling of multiple workers, supervising over 100 jobs within a year
Interacted with various tenants to create good rapport, helping to keep them as repeat customers, as well as maintaining good customer relationsActivitiesAcacia Arizona State University, Tempe, AZ- Social fraternityVolunteer- Mathew 25, PAWS dog shelter, Wingman CampSkillsTechnical skills- Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Python, SQL |
