| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes General Manager Sales Holly Ridge, NC General Manager Assistant Little River, SC Customer Service Associate, general manager, office mgr, sales a Southport, NC Customer Service General Manager Jacksonville, NC General Manager Customer Service Wilmington, NC General Manager, manager, Chef, server, bartender, floater Wilmington, NC Business Partner Risk Management Jacksonville, NC |
|
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESummaryI am a diversified, talented Area Manager (multi unit), Customer Success Manager, Talent Acquisition, Training and Development Leader, Acquisition Specialist, Training GM, Refocusing Teams. Developing systems for improving the customer experience and team member improvement. I have many years of experience leading teams 50-250 members. Proven success in: Customer relations, team building, Operations Leadership, Multi unit management, Purchasing, Professional Management, General Manager, and Training and Development, SMG, OSHA, Manufacturing Plant Management.Relevant SkillsExcellent Communicator - I can leverage business, sales, and marketing insight clearly and effectively. Communicate with management, contractors, personnel, teams, and the public. I have experience with contractual agreements and communicate management requests in writing and person.Business Strategist - I have skills in planning, measuring, and implementing company-wide changes and internal efforts to align with business goals, drive sales, reduce costs, and improve competitive advantage.Expert in Relationship Building - I am recognized for customer-focus and team building by influencing, critical thinking, decision making, adaptability, negotiations, and conflict resolutionRelevant Coursework--I have completed numerous courses and seminars in leadership, team building, human resources, customer service, diversity, inventory control, loss prevention, time management, performance assessment, general management training, saftey, ultiPro, ORACLE, UKG, HotSchedules, Aloha,POS and safety.Area Manager- Subway Corporation 2023-current Oversee 5-8 units at a time. Focused on controllables, standards, training managers at the location to schedule to budget and keep costs under budget.Acquisition Specialist, GM, Training GM- Krispy Kreme Doughnut INCJan 2019 - Present (4 years 1 month)Multi-Unit Management,; GM, Acquisition; On the team that turned around an under- performing shops and/or acquisitions by getting systems in place and pivoting quickly as business demands changedTravel to do acquisitions, train/retrain GMs and AGMsMentor many GMs throughout the divisionDay to day operations were, but not limited to: P & L management Operations Management, Recruiting, budgeting, scheduling, training, hiring, accounting, terminations, onboarding, HR generalist, distribution to food stores, logistics, admin, payrollGeneral Manager/Culinary Manager, Sales Manager, Service Manager, New Store Opening Team Darden Restaurants - Olive GardenMultiple Locations; Customer satisfaction in work performed by me to help the customers individual needsIntroduced new training programs that enhanced performanceImproved staff retention by elevating the team member experienceElevated guest satisfaction index with second-to-none customer service deliveryEducation Rollins College1990-1994:Liberal Arts-Leadership Excellence |
