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Click here or scroll down to respond to this candidateCandidate's Name 16 West 35th St.Wilmington, DE Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEThe Melting Pot, Orlando FL - ServerJun 2024- PresentThe Melting Pot, Wilmington DE Server/BartenderJAN 2019- MAY 2024Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings, and charity events. Performed walked-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs. Stayed abreast of server availability and table turnover to make quick decisions about seating locations. Answered front-of-house phone to inform customers of wait times, take reservations, and record to-go orders. Offered preferred tables and other special accommodations to VIP customers. Completed closing duties by emptying trash, updating the bathrooms, checking on tables, and polishing silverware. Arranged place settings with fresh tablecloths, tableware, and preset items to beautify the table. Leveraged Open Table to collect reservation information and communicate updates to guests. Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables. Enhanced guests' experiences by fulfilling special requests during visits.European Wax Center, Wilmington DE Guest ServiceAssociateJUL 2021- AUG 2021Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions. Handled payment processing and provided customers with receipts and proper bills and change. Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement. Answered phones to respond to customer inquiries and transfer calls to appropriate staff members. Balanced accounts and conducted nightly audits to keep SKILLSEffective customerupsellingSeating assignmentpreparationOrganizationProblem resolutionAdobe PremiereAdobe Premiere CCexpertisePhotographyDirecting backgroundConcept developmentIssue resolutionTrainingHigh-energy attitudeLANGUAGES Englishbookkeeping current. Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.Chipotle, New Castle DE Team MemberJUN 2021 - Sep 2021 Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity. Worked hard to learn all required tasks quickly and maximize performance. Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked. Assisted newly hired team members by explaining company procedures and safety requirements. Rotated through series of different stations based on team needs. EDUCATIONMount Pleasant High School, Wilmington High School DiplomaAUG 2017 - MAY 2020Pace University, New York BAAUG 2020 - PRESENTWebsites, Profiles, Portfolios https://www.instagram.com/_Candidate's Name _/ https://www.youtube.com/channel/UCFkFsgA3jpHRXO5iOG22Q? view_as=subscriber |
