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Title Social Media Customer Service
Target Location US-WA-Issaquah
Email Available with paid plan
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Candidate's Name
Issaquah, Washington Street Address
EMAIL AVAILABLELINKEDIN LINK AVAILABLEACCOUNTANTWith over 8 years of experience in accounting, one year of logistics and customer service, I have developed a diverse set of skills that enable me to excel in various roles and industries.EXPERIENCEIMA (Institute of Management Accountants), Greater Seattle Chapter March 2022  PresentBoard Member, Chair of Social Media, Volunteer..Help handle the social media for IMA Greater Seattle Chapter.West Coast Customs China (CHINA) March 2014  April 2019Managers Assistant (Part-time)..Assisted in the purchase of the from West Coast Customs. (located in LA) helped negotiate with WCCs CEO and reduced 50% of the franchise price.Communicated with German auto parts suppliers about orders, invoices, services, and relevant issuesHongyuan (Dalian) fruit and vegetable CO., LTD (CHINA) January 2011  April 2019Accountant Clerk (Full-time)..Worked closely with bankers to prepare paperwork for loans with accuracy and speed.Registered new companies and handled procedures for the modification of registration information.Reconciled accounts with accuracy.Honour Lane Shipping Ltd - Dalian Branch (CHINA) August 2009  December 2010Oversea Customer ServiceAssisted foreign agents to contact domestic customers, set appointments, scheduled shipping, fulfill special-order requests, and arranged merchandise pickup at other locations. Learned agents SOP and taught them to OP team.Cultivated customer loyalty, promoted repeat customers, and improved sales.EDUCATIONMaster of Professional Accounting(MPAC), Seattle University, Expected June 2025Bachelor of Science (BS), Logistics Engineering, Dalian Maritime University 2005-2009ADDITIONALLanguages- Fluent in Mandarin and Intermediate in EnglishCertification and Training- Leadership Pewter Level, IMA Institute of Management Accountants, June 2023Cleared both CMA(Certified Management Accountant) exam on first try on 5/27/2023 and 2/19/2022.Technical Skills- Microsoft Excel.

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