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Alexander ShafirPHONE NUMBER AVAILABLE/ EMAIL AVAILABLEPROFESSIONAL SUMMARY:Human Service Professional with years of experience in various fields of work in multiple facilities. Highly versatile skills and attributes that relate well to the helping professions. A dependable, resourceful, empath that is motivated to provide assistance and resources to underserved communities. EDUCATION:Institute for Career Development, New York, NY February 2023 Human Services Assistant Training Program Participating in a rigorous, six-month professional development program that combines three months of classroom training followed by a three-month internship. Curriculum includes case management, crisis intervention, incident reporting, group facilitation, confidentiality and ethics, substance abuse, mental illness, and developmental disabilities. CertificationConnecticut Community for Addiction Recovery (CCAR) March 2023 Recovery Coach AcademyKharkiv Institute of Finance, Kharkiv, Ukraine 1995 Bachelors degree in financeEXPERIENCE:Resident Supervisor November 2021 - PresentSt. John Give Hope Foundation, Brooklyn, NY Performs intakes and provided placement and orientation for new residents Supervises day to day residential operations Assists residents with social and administrative issues Helps make appointments, phone calls, and online applications with state and city agencies. Program Supervisor October 2017  November 2021Living Israel Church, Scranton, PA Completed administrative services for the church including managing finances Monitored residential program for church Organized fundraising and supervised mediaAssistant Store Manager May 2012  September 2017Bike Rental Central Park, New York, NY Assisted in managing a bike rental store Supervised cash register operations Provided customer service to customers of all backgrounds and cultures Created schedules and weekly/monthly reports Trained new employeesSKILLS: Russian/Ukrainian/English languages Proficient use of Microsoft Office Excellent customer service Efficient use of problem-solving