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Click here or scroll down to respond to this candidateCandidate's Name
PIERRESECURITY OFFICER,FRONT DESKEMAIL AVAILABLE PHONE NUMBER AVAILABLEMiami, Florida Street Address
Alliesd Universal Security Company - Front Desk Receptionist Miami, Florida Street Address /2022 - PresentEXPERIENCEGreeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously. Provided a high level of customer service to all clients. Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.Established and maintained good communications with personnel and clientele.Ensured that all safety protocols were followed according to established guidelines.Documented and distributed messages to support timely communications.Maintained office equipment and reported malfunctions for servicing.Interacted with management and colleagues to resolve important administrative matters.Accomplished Data EntryAdministrator from Public HealthyDepartment, adept at spreadsheettracking and data analysis, with aflair for conflict management andteam collaboration. Excelled incustomer service and problem-solving, enhancing operationalefficiency and client relations atAlliesd Universal Security Company.Dependable worker withknowledge of customer service,data entry, and recordsmanagement. Highly organized andself-motivated, with excellentcommunication and interpersonalskills. Demonstrated ability toprioritize tasks and meet deadlines.Seeking to utilize excellentcommunication, interpersonal, andorganizational skills to completetasks. Reliable with a good workethic and the ability to quicklyadapt to new tasks andenvironments.PROFESSIONALSUMMARYUniversidad de Santiago de CubaSantiago de Cuba 09/2013Certification: Clinical EpidemiologyPublic AdministrationINAGHEI,Haiti 09/2006High School DiplomaEDUCATIONSKILLS Correspondence drafting Spreadsheet tracking Inventory Control Departmental support Customer Service Team Collaboration Call Routing Work PrioritizationVerbal and writtencommunicationAlliesd Universal Security Company - Security Rover Miami, Florida 07/2023 - 11/2023Public Healthy Department - Data Entry Administrator Port de Paix, Nord Ouest, Haiti 09/2009 - 01/2021 Utilized strong communication skills when interacting with customers or colleagues.Maintained accurate records of incidents or violations observed during patrols.Investigated disturbances, thefts, vandalism, and other criminal activities as required.Performed regular inspections of fire extinguishers, alarm systems, CCTV cameras. for proper functioning. Ensured that all safety protocols were followed while on duty. Worked collaboratively with other members of the security team to achieve common goals.Generated regular reports based on collected data to provide management with key insights about business operations.Prepared detailed documentation outlining process flows, user instructions, troubleshooting tips.Provided technical support for users having difficulty navigating through database systems.Updated existing records as needed when changes occurred or new information was received.Created reports using MS Access to analyze customer trends and sales patterns.References available upon requestREFERENCESLANGUAGESCreoleNativeFrenchNativeSpanishAdvancedCubaEnglishAdvancedLindsey Technical School Conflict Management Telephone Etiquette Listening Skills Researching skills Issue handling Problem-solving skills Excellent Communication |
