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Title Customer Service Administrative Assistant
Target Location US-MO-Independence
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Kansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position using my experience and grow with a companyWork ExperiencesAdministrative AssistantBankers SecurityAugust 2023- June 2024Assisting office managers with any/all tasks needed. Responsible for ordering parts for sales order projects. Updating and billing projects on WIP, managing the commissions spreadsheet. Keep vehicles registration & license updated.Communications officerLiberty Police DepartmentJanuary 2023- July 2023Responsible for answering incoming emergency and non emergency calls, dispatching correct emergency department for each call, enter\delete warrants from systemDispatcherBankers Security Safe & Vault - Raytown, MOApril 2021 to January 2023Answer callsSchedule service ticketsRespond & send emails for service ticketsAssign & dispatch service tickets to available techniciansOrder uniforms for technicians and office personnelSchedule and dispatch preventive maintenance schedulesCustomer Service RepresentativeJohnson Controls - Kansas City, MO November 2019 to April 2021Responsible for monitoring alarms and responding to all incoming alarm signal activities for Commercial and National Accounts according to standard operating procedures,make outgoing calls to verify an alarm, dispatch the proper authorities, and notify responsible parties.Dispatcher/Charter CoordinatorDS Bus Lines - Shawnee, KS October 2018 to October 2019Make sure routes / drivers go out on timeAnswer phones/ radioManage trips/ charters- emails, calls, meetings, Trip finderTrips/Charters- Schedule, post bids, assign trips, track tripsDispatcherCTW Global Logistics - North, Kansas, US February 2018 to September 2018Audit all trips drivers completeWrite up jobs from emails received  Enter drivers daily logsBill customers/ pay driversAnswer phonesFile/ audit completed tripsDispatcher/Customer Service RepresentativeCAREY LIMOUSINE - Kansas City, MO October 2017 to September 2018Answer callsSchedule tripsDispatch drivers daily trips and addonsUpdate trips/ flights for daily tripsConfirm drivers for next day tripsPrepare: carwash list, KU reports, CI reports.Dispatcher/SupervisorKCATA - Kansas City, MO October 2008 to September 2017Manage incoming calls from phone/radio, setting up subscriptions/same day trips for passengers, dispatching to drivers-add ons and directions, knowledge of retroflex computer operations - including (reports, assigning buses to drivers, command console - entering mileage, times and total passengers for day), excellent customer service skillsShift ManagerALDI - Olathe, KSMarch 2002 to November 2008Operate register efficiently, stocking all products, assist with orders and inventory, open and close store properly, prepare bank deposits, complete all reports into computer, managing cash and balancing safe/ drawers nightlyEducationDiploma in Medical Assistant - Kansas City, MONortheast Magnet High School - Kansas City, MOSeptember 1986 - May 1990Tripfinder, Routfinder, Trapeze, Navitrans, Microsoft Excel/word, command console, 10-key, Santa Cruz (8 years)Dispatcher (15+ years)Logistics (Less than 1 year)Customer Service (15+ years)Intermodal (Less than 1 year) Assessments Customer

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