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Title Customer Service Representative
Target Location US-NC-Fayetteville
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEEDUCATIONKennesaw Mountain High School  Kennesaw, Ga Diploma 3.6GPA, May 2011EXPERIENCESnyder Learning Center  Fayetteville, Nc. February 2023  January 2024Teacher, Toddler 1yr classroom Assisted in childrens self development Maintained classroom, organized and kept clean for a positive learning space Provided parents with daily reports on their childs daily activities, Engaged with parents and management, keeping them informed on about children in my careThe Academy of Ellison Lakes  Kennesaw, Ga. March 2022  August 2022Teacher, infant classroom Caring for infants aged newborn to 9 months feeding and changing on schedule time nurturing baby needs via playtime, reading stories, tummy time keeping parents informed with daily activities through procare app ensuring calm and effective baby needs, naptime, playtime, and infant appropriate curriculum creating loving warm atmosphere for all babies and forming strong communication with their parentsSunbrook Academy  Kennesaw, Ga. July 2021- March 2022Teacher, pre toddler 2 yr old classroom Maintained classroom safety, putting the childrens safe-keeping at importance. Provided a fun learning environment by focusing on age appropriate games and learning activities. Assisted in the growth and development of each child, including meeting age milestones accordingly Provided parents with daily reports on their child's daily activities, including pictures through Sudbrooks app Assisted in childrens self development such as potty-training, washing hands, and dressing themselvesConnexus.  Marietta, Ga. August 2020  May 2021Customer Service Representative Achieved customer satisfaction rating for having a friendly, understanding, and patient attitude toward customers Engaged with 60 plus customers during shifts Managed concerns and complaints with an understanding demeanor Executed customer questions, resolving issuesChildcare Network  Hiram, GaTeacher, Pre-toddler 1 yr old Class. October 2018  July 2020  Maintained classroom, organized and kept clean for a positive learning space Assisted in the growth and development of each child, including meeting age milestones accordingly. Provided parents with daily summaries on their child's day to day activities, including pictures through the CNI app Assisted in childrens self development such as potty-training, washing hands, and dressing themselves Provided warm and loving environment for children with plenty of fun learning activities.NexRep  Marietta, Ga. January 2018  August 2018Call Center Agent Resolved customer call complaints within 24 hours Answered 10 plus calls per hour Maintained a professional, friendly demeanor with customers at all times, receiving positive customer reviews Established knowledge of protocols, answering customer inquiriesThe Goddard School  Marietta, GaAssistant teacher, Toddler 1yr old class October 2015  September 2017 Maintained classroom safety, putting the childrens safe-keeping at importance. Provided a fun learning environment by focusing on age appropriate games and learning activities. Assisted in the growth and development of each child, including meeting age milestones accordingly Provided parents with detailed summaries on their child's daily activities, including pictures and videos, viathe Goddard School's Tadpole app. Developed great relationships with each child and their parents, leading to many outside babysittingOpportunities.Ivy Hall Day School  Dallas, GaAfter-School teacher, ages 3-5 August 2013  October 2015 Provided a fun learning environment, focusing on age appropriate learning activities Assisted in the childrens growing independence by focusing on self development skills and self expression Maintained clean and safe classroom for children to exploreSKILLS CPR/1st aid certified Bright from the Start training Ability to navigate Microsoft Office, Word, Excel High level of patience with immense compassion Skilled care taker worker with immense knowledge Skilled customer service Representative Great communication and interpersonal skills Ability to get along and entertain children, pets, and their families Excellent supervision skills Efficient on offering safe environmentREFERENCES Leslie Longoria  Marietta, Ga.  Mallory Schrampher  Marietta, GaPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLE EMAIL AVAILABLEI've nannied for Leslie`s family since 2017. Ive nannied for Mallorys family since 2016 Julie Kirby  Marietta, Ga.  Shawnda Wimbs  Hiram, GaPHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLE Ms.Shawn was the standing director whileIve nannied for Julie and her family since. 2016 employed at Childcare Network. Each family's relationship with me were created when I taught their children at school. Those relationships extended to working for many families in their homes with confidence of my responsible and sound nature.

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