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Title Customer Service Representative
Target Location US-TX-Longview
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Longview, TX Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE

Willing to relocate: Anywhere
Authorized to work in the US for any employer


Work Experience

Cognitive Intervention Specialist
MTC East Texas Treatment Facility-Hendersen Texas
November 2022 to Present
East Texas Treatment Facility is a Residential / Outpatient chemical dependency treatment facility for
justice - involved residents re-entering into the community.
Perform moderately complex group counseling sessions, provide didactic sessions according to
designated curriculums within the program.
Presents education and life skills classes to assist offenders with basic education maintaining a
therapeutic community. Promote the develpoment of positive socal skills through modeling appropriate
behaviors. Participnts are required to participate in the programs meetings and training .

Behavior Interventionist Specialist
Building Connectons Behavioral Health-Walnut Creek, CA
June 2019 to Present
Provided behavioral therapy with individuals in their homes, schools, and or within the community.
Accurately recorded data for each program. Taught communication skills through ABA principles,
engaged in an ensured client safety, reported updates and progress to the supervisor, played games ,
and incorporated this into their learning. Ability to keep the children motivated to learn.

Mental Health Specialist - Recovery Specialist
Telecare Heritage Psychiatric Hospital-Oakland, CA
July 2018 to Present
Provides a safe, effective, and efficient implementation of direct care in accordance with established
policies and procedures within an Acute Care Psychiatric Hospital. Establishes and maintains a
therapeutic relationship with clients
Implements a treatment care plan, Supports and coaches all members served
Observes, records clients behavior, activities and daily living
Reports clients social, psychiatric, and physical behavior.
Able to demonstrate the ability to recognize changes in clients milieu and make modifications in care
giving methods

Traveling Phlebotomist, Lab Assistant
Open Medicine Institute-Mountain View, CA
September 2017 to Present
Travelling Phlebotomist floater through out Northern CA. Conducted venipuncture draws, fill out lab
requisitions, collect and prepare laboratory specimens, perform electronic filling of patients records,
provide excellent patient care with each patient interaction.

Traveling Phlebotomist
Phlebotek Corp - Ft.Lauderdle, Fl
August 2016 to Present
As a Traveling Phlebotomist provided expertise in blood draws and specimen collection. The ability to
put patients at ease and obtain sufficient samples with minimal discomfort to patients across a wide
demographic area, is critical to the commitment to high quality care for patients. Phlebotomy receives
employment request from Doctors offices, Hospitals, Clinics, Blood Banks, Laboratories as well as Bio-
metric Health Screening
Events.

Laboratory Technician - Phlebtomist
Bio-Reference Laboratories, Inc-San Jose, CA
February 2018 to September 2018
The drawing of blood from patients throughout the laboratory. The inputting of Doctors orders into the
computer system, identifying patients information, verifying Doctors orders, the verifying of all lab orders
through the main laboratory

Traveling Phlebotomist
Aureus Medical Group-Omaha, NE
March 2016 to August 2016
Traveling Phlebotomist

Mercy San Juan Medical Center Carmichael, CA.
Plumas District Hospital Quincy, CA
These positions involved direct patient care in a highly collaborative environment with a team of Doctors
and
Scientist, duties consisted of collecting blood samples from inpatients as well as outpatients, the ordering
of lab work ups, tissue samples, drug screenings, preparing specimens for storage and shipment,
maintaining patient and testing records. Administrative duties consisted of billing, computer-centered
task.

Traveling Phlebotomist
Bayside Mobile Medical Services-San Francisco, CA
November 2015 to March 2016
Specializing in mobile and on site medical specimen collection. Specimens are Collected, processed
and delivered. All types of specimens, used in diagnosis of treatment and research. Specimens are
delivered to a CLIA certified laboratory. The mobile laboratory services are available to individuals,
doctors, medical laboratories, medical researchers, biotech companies, skilled nursing facilities as well
as corporate wellness events.

Biometric Screener
Traveling Phlebotomists-Schaumburg, IL
August 2014 to April 2015
Traveled to various States to conduct on site Health Wellness Evaluations, Biometric Screening as well as
Health Risk Assessments. Conducted one on one evaluation with each client to asses their immediate
needs.
IHIS is a national onsite corporate and community provider of health and wellness programs.
Serves such as on-site blood work, biometric screenings, blood pressure readings, cardio check, height
and weight.

Phlebotomist
A Project of the Public Health Institute-Berkeley, CA
November 2012 to March 2013
3G's) and Prenatal Environmental Determinants of Intergenerational Risk
Child Health And Development Study Berkeley, Ca
A Project of the Public Health Institute

Phlebotomist
A Project of the Public Health Institute
November 2012 to March 2013
The drawing of blood from participant's within their homes.
The Collection of Urine Specimens
The Collection of Salvia Specimens
The Collection of Paleogene Specimens
Collected consent forms, Mammogram Release Authorization forms, HIPPA, and all Medical information.

Substitute School Teacher / School Teacher
Tracy Unified School District
May 2012 to May 2012
to May 2012 to May 2012
As a special level teacher in the classroom setting, Had responsibilities to plan facilitate, and over see
classroom objectives.
Directed trained, mentored, and valuated students at an elementary school level in basic academic,
social and formative skills. Explained the programs, curriculum, and instructional approach to parents
as well as student..

Shelter Counselor
County of San Joaquin-French Camp, CA
November 2006 to January 2008
Counseling and supervision of troubled and or neglected youth within a residential care facility.
Overseeing daily activities.
Recorded behaviors.
Assigned and developed work assignments, Scheduled and conducted counseling sessions.
Processed new children into the unit.
Consulted with other staff to determine appropriate intervention strategies.
Prepared, updated, and maintained records, work orders, logs, charts, and reports.

Environmental Health Specialist / Project Manager / Disaster Recovery
Counselor
County of Santa Clara-San Jose, CA
August 2000 to August 2003
Performed field inspections.
Organize and analyze environmental data.
Work in areas such as food safety, water quality, and control of vector.
Ensure compliance with environmental laws and regulations.
Meet with business owners and operators to discuss problems.
Develop solutions to achieve compliance .
Responded to public inquiries and complaints..
Ensured proper maintenance of records, data, and reports. As a Project Manager they are the go to
emergency and hazard response team, providing customer solutions for eradicating environmental
hazards. Assisting with projects such as hazardous materials, lead, and asbestos in compliance with
regulatory agencies, such as EPA, BAAQMD, CDPH,Cal Osha etc. Inspected work in progress at the project
site to verify safety and ensure specifications are met. Worked with the Production Manager and field
staff to handle project issues as they arise identifies and removed barriers to successful completion of
projects.

Medical Clerk
County of Alameda-San Leandro, CA
April 1993 to July 2000
Registered incoming patient into the psychiatric ward.
Conducted patient interviews to elicit necessary information for registration accuracy.
Performed administrative and secretarial support
Provided telephone support
Worked one on one with the physicians, clinicians and technicians.

Specialist Clerk
County of Alameda
April 1993 to July 2000
Conducted daily orientations, set appointments, reviewed personal client performance, had knowledge
of consumer behavior, time management, and life skills, establish and maintaining charts, Able to
demonstrate administrative skills.
Provided clerical and administration serves with emphasis on accurate data entry, establishing and
maintaining charts, Able to prioritize differing situations, able to demonstrate problem solving skills, built
a rapport with clients, set and achieved goals.
Education

B.S. in Chemistry And Biology
Jarvis Christian University - Hawkins, TX
June 1978 to May 1982


Skills
  Health Inspecter, Project Manager, Chemistry, Counseling, Teacher, Biology, Lab Technician, Lab
  Assistant, Chemistry, Microbiology,Medical Laboratory, Biochemistry, Phlebotomy, Mental Health,
  Counseling, Psychology, Social Work,CPR Certified, Documentation, Microsoft Office, Receptionist,
  training, Organizational SkillsLinkshttp://Valentine816@yahoo.com (10+ years)
  CPR Certified
  Documentation
  Microsoft Office
  Case Management
  Receptionist
  training
  Recreation
  ABA
  Applied Behavior Analysis
  English
  Clinical trials
  Clinical research
  Disaster Recovery
  Behavioral Therapy
  Classroom Experience
  Autism Experience
  Tutoring
  Computer literacy
  Special Education
  Patient Care
  EMR Systems
  Social Work
  Problem-solving
  Flexibility
  Team Work
  Reliability
  Vital Signs
  Venipuncture
  Developmental Disabilities Experience
  Medical Records
  Leadership
  Documentation review
  Anatomy knowledge
  Customer service
  Microsoft Excel
  Computer skills
  Data entry
  3G
  Triage
  Medical Terminology
  Quality Assurance
  Medical Office Experience
  Program Management
  Communication skills
  Time management
  Microsoft Word
  Telehealth
  EHR systems
  ICD-9
  Social work
  Special education
  Classroom experience
  Medical records
  Documentation review
  Vital signs
  Teaching
  Anatomy knowledge
  Web accessibility
  Typing
  Training & development
  EMR systems
  Customer service
  Disaster recovery
  Front desk
  Personal assistant experience
  Medical terminology
  Windows
  Leadership
  Laboratory experience
  Data management
  Quality assurance
  Supervising experience
  Program management
  Project management
  Continuous improvement
  Communication skills
  Computer skills
  Microsoft Office
  Sales
  Retail sales
  Tutoring
  Behavioral therapy
  Critical care experience
  Child protective services
  ICD-10
  Public relations
  Phlebotomy
  Experience with children
  Working with people with autism
  Childhood development
  Team management
  Microsoft Access
  Time management
  Patient care
  Hospital Experience
  Laboratory experience
  Organizational skills
  Vital signs
  Social work
  Case management
  Working with people with developmental disabilities


Languages

  English - Expert


Certifications and Licenses

CPR Certification

First Aid Certification
Certified Phlebotomy Technician

BLS Certification

Substitute Teaching Certification

Medical Technologist

Medical Laboratory Scientist Certification

Driver's License

Food Handler Certification

TIPS

BLS Certification

First Aid Certification


Assessments

Clinical judgment   Completed
March 2020
Assessing a patient's condition and implementing the appropriate medical intervention.
Full results: Completed


Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.


Additional Information

CPT-1 STATE CERTIFIED

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