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Click here or scroll down to respond to this candidateCandidate's Name
Cayce, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service Advocate IIBlue Cross Blue Shield-Cayce, SCDecember 2023 to Present Ensures effective customer relations by responding accurately, timely and courteously to telephone. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Receives incoming calls from providers, nurses doctors and very few patients about authorizations& cot coding.Guest Service AssociateEuropean Wax Center-Staten Island, NYApril 2023 to August 2023 Educating guests on the benefits of waxing and our wax packages. Scheduling and confirming appointments and managing guest flow throughout the day. Answering phone calls, calling and texting guest on work computer to confirm guest reservations. Processing payments for services & wax passes.Clerical Associate IIIBellevue Hospital-Manhattan, NYJanuary 2023 to April 2023 Performs general clerical and receptionist duties supporting the labor and delivery patient care unit, including preparing, compiling and maintaining records in nursing unit. Works closely with nursing staff to facilitate triage patient flow. Generates department records. Makes L & D charts including vaginal, c-section, and fetal demise. Performs receptionist duties for patient care or technical area; receives, initiates, and directs telephone calls and messages. Operates a personal computer, calculator, FAX machine, copy machine, scanner and related office machinery. Processes and maintains records of admissions, transfers, discharges, and deaths. Front Desk ReceptionistAdvanced Dental Care-Brooklyn, NYJanuary 2022 to July 2022Monitor/track Broken Appointments. Notify clinical staff of change in schedule as soon as it occurs. Greet patients immediately upon arrival in pleasant and positive manner. Perform check-in procedures; obtain appropriate signatures for required documents. Enters New Patient (NP) into computer. At check out, collect payment from patient in the form of cash, check, credit card Able to perform close out procedures at end of day. Guest Service AssociateEuropean Wax Center-Philadelphia, PAJune 2021 to December 2021 Responsible for all opening and closing procedures of the center. Responsible for managing the flow of guests in and out of the center and assisting with questions as needed. Responsible for managing the Reservation Book regarding the guest requests and associate's availability. Responsible for educating all guests Responsible for creating a memorable guest experience by utilizing EWC terminology, and tailoring the scripts and standard responses while working in the location. Administrative AssistantCAMBA-Brooklyn, NYJanuary 2018 to January 2020 Provide administrative and clerical support to ensure the smooth operations of shelter social services and other departments. Provide coverage/back-up for Receptionist (i.e., answer and screen incoming calls) Direct callers and general voicemail messages to the appropriate personnel. Assist non-clerical staff with clerical work (i.e., data collection and data verification) Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel. Compose, type and send general correspondence, memos, reports and marketing materials (via e- mails, faxing, interoffice mail, etc.). Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities. Record, type and distribute minutes of meetings. Retail Sales AdvisorUniqlo-Manhattan, NYOctober 2015 to January 2017 Attract new clients by acting as a brand ambassador through networking Capture meaningful customer data according for the purposes of connecting with the client, building relationships and personalizing future client development opportunities Ability to discuss with clients and give advice on general trends in fashion and culture Answer phones when needed Maintained inventory on sales floor, managing price markdown Footlocker Sales AssociateFoot Locker-New York, NYJuly 2014 to December 2014 Performed the tasks of assisting with setting up of sales floor display Assigned responsibilities of maintaining a clean working environment Handled the tasks of assisting customers by identifying and meeting their requirements Performed responsibilities of providing excellent customers service by attending to their needs EducationHigh school diplomaA C Flora High School - Columbia, SCSeptember 2010 to June 2014Skills Data Entry Medical terminology Guest Services Administrative Experience Documentation review Customer service Medical Records Dental Assisting Dental Receptionist Hospitality Medical receptionist Front desk Computer skills Office experience Typing Phone etiquette Organizational skills Office management Multi-line phone systems Calendar management Computer literacy Triage Infection Control Training EMR Systems Medical Scheduling Clerical ExperienceCertifications and LicensesCertified Home Health Aide |
