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ContactEMAIL AVAILABLELINKEDIN LINK AVAILABLEballandby-Street Address a53b23b (LinkedIn)Top SkillsCase ManagementClinical AdministrationBilling ServicesDavid BallandbyMotivated, capable, and detail-oriented individual with a strong knowledge of performance-based, measured results in substance abuse treatment, healthcare, criminal justice, and community safety. Iowa City, Iowa, United StatesExperienceCommunity and Family ResourcesIntake SpecialistJuly 2021 - February 2024 (2 years 8 months)Iowa City, Iowa, United StatesAssist patients in completing financial paperwork, enter patient information into electronic record-keeping system, contact insurance and managed care companies to determine benefit eligibility, ensure patients have signed all necessary documents, assist with billing and billing questions, up-to-date on HIPPA regulations, and other duties as assigned.Prelude Behavioral ServicesLead Recovery AssistantJuly 2015 - July 2021 (6 years 1 month)Iowa, United StatesMonitor patient behavior and building security to ensure patient safety, facilitate and observe patient activities, facilitate approved curriculum, implement training plans for newly hired recovery assistants, stayed up-to-date on all HIPPA regulations, and input patient information for record-keeping data. 6TH JUDICIAL DISTRICT Department of CorreProbation Parole OfficerJuly 1995 - December 2015 (20 years 6 months)United StatesProvided direct, evidence-based casework services to and for a diverse offender population, interviewing of offenders, reviewing documentation and making referrals to community resources for treatment needs, developing effective intervention strategies targeted at reducing recidivism. Used the least amount of force necessary to gain compliance. Showing sound professional judgement in difficult work situations including the ability to assert self and dealing with others while retaining composure and remaining objective. Followed and adhered to all HIPPA regulations.Page 1 of 2EducationUniversity of IowaBachelor of Arts - BA, Sociology and Anthropology  (August 1993 - December 1994)Kirkwood Community CollegeAssociate of Arts - AA, Community Corrections  (August 1990 - May 1993) Page 2 of 2