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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.Skills Call Center Operations Processing Orders Courteous with Strong Service Mindset Dispatching Workers Responding to Difficult Customers Prioritizing Calls Understanding Customer NeedsWork HistoryMeter Reader 12/2022 to 2/2022City of Tampa Water Department (Techstaff)Scale Operator 8/2022 to 12/2022City of Tampa Solid Waste (Techstaff)Security Professional 04/2020 to CurrentRatpack Tampa, FL Assessed ongoing risk factors and suggested improvements to senior management. Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.Warehouse Associate 04/2017 to 04/2018Amazon Tampa, FL Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Confirmed accuracy, quality and quantity of materials received Alternated goods in inventory by observing first-in and first-out approach Call Center Agent 03/2013 to 11/2016OneTouch Direct Tampa, FL Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Responded to customer calls and emails to answer questions about products and services. EducationHigh School Diploma 07/2011Hillsborough High School - Tampa, FL |
