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Street Address , US (917) 679-3801 EMAIL AVAILABLE Violation Enforcement Specialist - February, 2017 to Present Computer Aid, Inc. - Boca Raton, FLConduct comprehensive audit and review of performance reports to ensure contract compliance. Compiles detailed reports identifying the contractors ability to execute key business processes. Gathers and analyzes statistical data from system generated reports and uses that data to measure the contractors ability to meet measured technical, functional and operational performance requirements. Results are reconciled on a daily/weekly/monthly basis and distributed to the contract manager. Conducts quality assurance monitoring of FTE Sunpass departments. Front Office Receptionist - February, 2017 to Present Computer Aid, Inc. - Boca Raton, FLAnswering and transferring calls to their appropriate destination. Servicing Clients, Vendors, and other visitors in the lobby. Maintaining the conference room schedules for the day. Assisting with incoming and outgoing mail, scanning, and other administrative activities. Manager - February, 2000 to December, 2003EXDEALS WORLD TECHNOLOGIES - Queens, NYHandled the administrative dutiesResolve all employees scheduling and payrollHigh School Diploma 2005Brooklyn Community College 2006-2008FLUENT IN ENGLISHTIME MANAGEMENT SKILLSMICROSOFT OFFICEPROBLEM ANALYSIS & RESOLUTION.ABILITY TO WORK UNDER PRESSUREQUALITY CONTROLDATA ANALYSIS & REPORTINGMULTITASKINGINTERPERSONAL COMMUNICATONHighly motivated, reliable, trustworthy, organized, pays attention to detail. Excellent written and communications skills. Possess the ability to absorb new ideas/learn new techniques quickly and display effectiveness in achieving results. Set and meet required deadlines and goals, multitasking, works well under pressure. Maintains/utilize professional standards at work and with co-workers, effective team player.WORK HISTORYEDUCATIONSKILLSPROFESSIONAL SUMMARY |