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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Destiny WayDallas, TXStreet Address
PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY OF QUALIFICATIONS:Ability to ensure that issues are identified and addressedAbility to generate and/or conceive new or innovative ideas or solutions to problemsAbility to communicate effectively both written and verballyAbility to learn computer applications and apply knowledgeExceptional planning and organizational skillsStrong analytical skillsAbility to memorize computer entry codes and city codes.Ability to work independently with limited direction within the scope of responsibilityand authorityEfficient in Microsoft office, Word, PowerPoint and Excel.WORK EXPERIENCE:Amazon Fulfillment Center:Warehouse Team Leader, Dallas, TX 09/2021 PresentPerform Team leader duties according to Amazon guidelines and related to patient charts, patient orders, forms and records.Work as a team leader to promote positive, accurate communication between staff and managers.Perform clerical functions associated with accurate record keeping, entering data intoSystem, generate reports and computer printoutsAccurately gathers and completing timesheet for staff to be paid in a timely manner.Customer Service Representative:Quest Diagnostics, (Fully remote) Dallas, TX 08/2020-06/2022Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.Scheduling appointments for patients and clientsObtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc.Always provide excellent customer service by effectively meeting customer needs, understanding who the customers are, and building quality relationships.Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.Conducted inventories and performed analysis to determine departmental recordkeeping.Ensure each patient is given the highest level of customer service and every staff member is treated with the upmost respect.Scan all registration and clinical documentation into the system and maintain all medical records.Maintain strict confidentiality in accordance with HIPPA regulations and company policy.Sales Representative:CUTCO, Dallas, TX 06/2019 07/2020Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures.Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc.Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.Maintains customer service and/or productivity guidelines set forth by applicable leadership.EDUCATION:James Madison High School: Dallas, TXHigh School Diploma May 2020GPA 3.86Top 10% off Class of 2020Dallas College El Centro Campus West: Dallas, TXAssociate Degree of Applied Science in Management, 2020GPA 3.8Management Certificate of CompletionBusiness Administration- Human Resources Assistant Certificate of CompletionManagement-Retail Management Certificate of CompletionReferences available upon request |
