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Title Client Success Technical Solutions
Target Location US-DC-Washington
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Candidate's Name
Hughesville, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER SUMMARY: Technical Solutions Specialist with a proven track record in driving client success and technical innovation. Skilled in optimizing DevOps, hybrid cloud integration, and AI technologies to refine products and enhance user experiences.TECHNICAL SKILLS-Programming Languages/Full-stack Development: javascript, react, nodejs, SQL, prisma, html5/css3, express, git/github, bash/shell scripting, python, DevOps-Enterprise Expertise: tech sales, pre-sales, technical presentations, customer support, client-facing, technical solutions, account management, solution architecture-Technology Strategies: Cloud Computing, Cloud Integrations, networking, cyber security, generative AI, machine learning, web applications, SaaS, IaaS, PaaS-Tools: Salesforce, Cognos analytics, Ticketing systems, Microsoft OfficeEDUCATIONBachelor of Science-Bowie State University - Bowie, MDComputer ScienceWORK EXPERIENCEPublic Cloud Technical Solutions Specialist 2021-2024IBMAccountable for overall technical strategy, opportunity identification, and client success.Mentored 2 generations of new internsFacilitated the development of new cross-team collaboration best practicesSubject matter expert (SME) for popular platform technologyGenerated over $4 million worth of opportunities in greenfield/whitespace accountsADDITIONAL CERTIFICATIONSCIW  HTML5/CSS3, Javascript (2015)Codecademy  JavaScript and Full Stack Development (2024)IBM  IBM Cloud, IBM Sales, Enterprise Tech Sales (2021-24)

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