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Click here or scroll down to respond to this candidateSkills:I am a hard worker who is dedicated to my employer. I am a fast learner and I love improving myself and making a difference wherever I am, regardless of industry. In the retail industry and customer service, I am highly knowledgeable and have years of experience. However, I hope to bring a fresh perspective to any company I work for.Candidate's Name
Commercial company reconciliationsAble to quickly adapt to new situations and systemsAble to quickly adapt to new situations and systemsProficient in the use of Microsoft Office, including but not limited to Excel, Word,Excellent customer service and communication skillsTop-rated sales performanceEnglish, Arabic and French speaker (Fluent), Spanish (Beginner)Education:Management, Bachelor's DegreeJanuary 2008 Ecole Superior de Science - Tunis TunisiaEmployment History :SUNTRUST BANK : TELLER Jan 2017- PresentWashington DCExpress a genuine greeting to every customer in the lobby, drive through and on the phoneEnable a customers needs and goals by identify and referring sales and service opportunities to BankersConsistently display mastery of teller transaction and balancing dutiesCount money in cash drawers at beginning and end of shiftsAdhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsLebanese cuisine- Neyla Restaurant _Waitress Feb 2014- Sep 2016Washington DCKeeping a constant flow of service between patio customers and both the River and Grill bars, while maintaining a "fine dining" culture in a high volume bar scene. Speed, efficiency and professionalism are of the upmost importance in this busy, seasonal Georgetown Waterfront patio.Responsibilities included greeting customers, responding to telephone and in-person requests, maintaining a clean working environment, and providing timely and courteous service.Shishka & Mijana - Miami Lebanese cuisine - Miami FL Sep 2012 -Jan 2014WaitressHandle cash and credit transactions for ordersResponsible for taking customer's orders in restaurant and over the phoneTrack inventoryProven ability to communicate with kitchen staff,Dedicated and meticulous.Affective team Player with awesome attention to detail.Exceptionally professional demeanor and very respectful attitudeSaks Fifth Avenue: Miami- FL Feb 2011 Mar 2014Sale representative:Consistently opened the most store credit card on a weekly basisGreet customers and assist them in finding the merchandiseCommunicate with existing and new customers to provide full support to inquiries about sales and offersHandle customers complaints and resolve difficult situationsCreate appealing visual displays of products to be soldUpsell products to meet sales targets utilizing referral base and strong customer relationshipsArrange products or merchandise to their respective areasDaily opening, closing and balancing all cash registers for my department.Ensure that all checkout counters have enough cashU.B.C.I : Union Bancaire de Commerce Internationale May 2008 Dec 2010Banker Representative:Provide excellent customer serviceAssist all customers in their daily banking needs, consistently rate amongst the highest in the district in services sold.Provide customers with personal financial reviewHandle money daily and balance my drawEffectively resolve customer complaints and issues promptlyInform existing and new customers of the different products available at UBCIOperation related to money and daily vault balancing.Proper control and accountability of all technical problems.Handle money daily and balance my draw |
