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Title Patient Care Customer Service
Target Location US-GA-Lagrange
Email Available with paid plan
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Candidate's Name
Experienced health care specialist with a strongbackground in occupational health and direct patient care, seeking to leverage my skills in a Patient Care Coordinator role. Proficient in coordinating careassessments, scheduling appointments, and ensuring compliance with regulations. Adept at providingexceptional customer service and effective timemanagement.EMAIL AVAILABLEWork ExperienceOccupational Health SpecialistHealth BridgeSeptember 2017 - Present  West Point, GA Coordinated and scheduled health and safety assessments for employees, demonstrating strong time management skills. Developed and implemented health programs, ensuring compliance with regulations. Collaborated with management to create a safe work environment, contributing to overall patient care. Facilitated return-to-work processes, showcasing my ability to handle patient care coordination. CERTIFIED NURSING ASSISTANTResCare Home CareJune 2010 - September 2017  Newnan, GA Provided home-based care to multiple clients, demonstrating strong patient care and time management skills. Monitored patient conditions, ensuring accurate medical records management. Supported patients with exceptional care, aligning with the responsibilities of a Patient Care Coordinator. CERTIFIED NURSING ASSISTANTPoplar Creek Assisted Living - LaGrangeJanuary 2004 - January 2010 Provide compassionate care to residents Assist with activities of daily living Document resident observations Collaborate with healthcare team members Maintain cleanliness and organization in resident rooms Follow care plans accurately Support residents in maintaining independence Ensure resident safety at all times Communicate effectively with residents and families Attend regular training and education sessionsCustomer Service RepresentativeAmerican Home ShieldApril 2002 - November 2004  Lagrange, GA Assisted customers with renewing service contracts, showcasing strong customer service skills. Provided exceptional customer service via phone and email to ensure customer satisfaction, a key aspect of a Patient Care Coordinator role. Handled various customer inquiries, demonstrating my ability to multitask and manage time effectively. EducationUniversity of PhoenixBachelors, Health Care AdministrationJune 2017 - August 2021  Phoenix, AZ Studied Health Care Administration, gaining a solid foundation in healthcare management and patient care coordination.SkillsCustomer Service Workplace Health and Safety Health Assessments Time Management Direct Patient Care Occupational Health Medical Records Multitasking Customer Satisfaction Patient Care Coordination Scheduling Management Exceptional Customer Service Dedicated Patient Care Healthcare Management Time Management Skills Medical Records Management

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