Quantcast

Call Center Customer Service Resume Shre...
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Call Center Customer Service
Target Location US-PA-Shrewsbury
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes
Click here or scroll down to respond to this candidate
Candidate's Name
Beltsville, MD Street Address
EMAIL AVAILABLEPhone # PHONE NUMBER AVAILABLEA dedicated highly dependable and skilled public health professional with finely turned interpersonal, and communication skills, possessing a comprehensive understanding of medical billing and coding support clerical tasks and poised to deliver outstanding, compassionate and enthusiastic customer serviceAuthorized to work in the US for any employerWork ExperienceShady Grove Adventist Hospital- Rockville, MDNovember 2021- PresentHandle administrative and clerical tasks as needed, including responding to patients' inquiries and concerns, scheduling appointments, right fax surgeons office for pre-ops,Sorting medical records, inventory management, and communications, promptly answer multiple lines telephonesMetro Colon and Rectal Surgery PC- Germantown, MDAugust 2015-2021 Healthcare experience in billing prior authorization, Surgery scheduler, billing &coding, and claims(Working with two EMR System) Insurance verification Check patient In/ Out, preauthorizations, collect co-payments, send out statements monthly Surgery scheduler for two doctors, make appointments answer Incoming calls filling: triage Assist surgeons with minor procedures in the office Performs other miscellaneous office/clerical duties as neededProcessing lab specimens and requisition forms and sending to appropriate reference laboratoriesaccording to patients insurance guidelines, Prepared exams rooms and sterilized equipment.Phillips & Son Funeral HomeOctober 2019-2021.Call center administration ability to analyze call center data, manage projects, and maintain relationships with customers and vendors.Communicating to actively listen, empathize provide valuable conversations over the phone, and to find answers to customer inquiries.The ability to work in a fast-paced environment/ call center environment .Patient Care TechnicianHoly Cross Hospital  Silver spring, MDMarch 2019- 2020 Support needs of patients, patients families, nurses and doctors, chartingVital signs, sitting 1-1, observing patients splinting, inserting IVs, EKGsAssisted in bathing, dressing, feeding, toileting, walking patients, transporting patients Examine patients for bruises, blood in urine or other injuries/wounds, Clean and sanitize patient area, change linens restock room with necessary suppliesCare ManagerMedstar Shah Medical Group- Oxon Hill, MDNovember 2018 to October 2019 Data Analyzing enter information using EHR software Communicate effectively with caregivers, clients, families, and other parties Manage all client schedules, ensuring care plan are met, facilitate patient engagement and follow up care Maintain accurate client documentation Develop treatment /care plans and see that they are properly carried out See that client care/charts logs are maintained and monitor client progress Facilitate patient engagement and follow -up in care Document in person and telephone encounters ER follow up calls and documentationCare ManagerInovalon - Bowie, MDMay 2012- June 2015 Data analyzing, enter information using EHR software, charting patient gaps and care Auditing medical records/charts and Pre-processing patient paperwork for their insurancecompanies, entering patient information in company own data basePatient Care TechnicianFresenius Medical Care  Washington, DCJune 2008- November 2012 Administer treatment to patients independently, clean area of access (fistula, graft and catheter)using antiseptic solution, Administered medication (Heparin) as delegated or as allowed by the state law. Records patientspre dialysis weight, temp, blood pressure and pulse, monitor patient response to dialysis therapy.Utilized computer to process and retrieval of patient information using. Kronos Siemens and Microsoft OfficeEducationDiploma in Medical AssistantContact Tracing Certificate.MedTech Institute- Silver Spring, MDCertified Nursing Assistant, Baltimore, MDData EntryCPR/AED Certification

Respond to this candidate
Your Message
Please type the code shown in the image:

Note: Responding to this resume will create an account on our partner site postjobfree.com
Register for Free on Jobvertise