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EMPLOYMENT HISTORYNOV Street Address  - JUN 2024Engagement Specialist, Girl Scouts of the USA, Chicago, ILFEB Street Address  - DEC 2021Customer Service Representative, Teleperformance, Indiana AUG Street Address  - AUG 2021Teacher, Mother Goose Childcare & Learning Center, Sauk Village, IL SEP Street Address  - MAY 2012Hair Stylist Assistant, Kiddie Kuts, Atlanta, GAJUN 2010 - JAN 2011Secretary, Unique Greek, Chicago Heights, ILEDUCATIONOCT 2013 - FEB 2014License, Elim Outreach Learning CenterJUN 2011High School Diploma, Homewood Flossmoor High School Flossmoor, IL 60422EMAIL AVAILABLEPHONE NUMBER AVAILABLEMALIKA WELLSSUCCESSFUL SPECIALIST WITH CORPORATEEXPERIENCEPROFESSIONAL SUMMARYSuccessful Specialist with Corporate Experience and 14 years in diverse roles, including engagement, teaching, and customer service. Demonstrates expertise in marketing, Salesforce, and business development, consistently exceeding goals and fostering strong partnerships. Passionate about driving innovation and achieving corporate objectives in a collaborative environment.Lead salesforce management, ensuring accurate data entry and optimized lead handling. Host bilingual virtual troop events, enhancing engagement across diverse communities. Surpassed annual recruitment goals, partnering with local councils to support girls. Coordinate contingency plans for events like camping and cookie season, ensuring smooth operations. Align with Girl Scouting mission, fostering a positive and inclusive environment. Streamlined data entry and lead management, boosting recruitment by 15% through targeted outreach and strategic partnerships.Assisted in preparing customer proposals, ensuring timely and accurate submissions. Coordinated client bookings and candidate interviews, maintaining up-to-date schedules. Onboarded new clients and managed electronic and paper filing systems efficiently. Handled reception duties and managed customer inquiries promptly. Resolved customer issues on first call, enhancing overall customer satisfaction. Communicated with parents and staff about children's activities and development, addressing concerns promptly. Collaborated with interdisciplinary team to meet students' needs effectively. Adapted to interact and communicate effectively with young children. Assisted in preparing and implementing daily educational programs. Massaged and treated scalp, enhancing client relaxation and satisfaction Maintained clean workstations and sanitized tools, ensuring a safe environment Updated and managed customer records, improving service personalization Assisted in marketing and sales strategies, contributing to increased client base Washed, conditioned, and styled clients' hair, achieving desired looks Organized and maintained merchandise displays, ensuring a clean and inviting store environment. Set up promotional displays and created signs to boost sales, enhancing customer engagement. Stocked shelves efficiently, contributing to smooth store operations and customer satisfaction. Direct Support Professional, Atlanta Metropolitan College SKILLSCPR First AidChildcare Hair StylingData Entry TeachingClerical TutoringNannying ComputerSales EnglishCommunication EaglesoftBabysitting Business DevelopmentCold Calling MarketingSalesforce LeadershipCustomer Service RecruitingHospitality TypingGuest Services Driving