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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chicago, IL Street Address
Vendor ManagementSales StrategyCustomer ServiceStock organizationInventory MonitoringOrder ProcessingInvoice VerificationStaff SchedulingFulfillment ProcessingRFID TrackingTeam LeadershipShipping and receivingComputer SkillsFulfillment Lead Macy's - Chicago, IL 04/2022 - Current Steered team members towards daily objectives, fostering a collaborative work environment. Implemented meticulous order verification, ensuring 100% accuracy in product type, quantity, and shipping details.Leveraged data analysis to pinpoint and rectify order processing inefficiencies. Promptly addressed and resolved customer complaints, enhancing customer satisfaction and loyalty. Contributed to order picking and loading processes, adapting to business requirements. Evaluated operational records and metrics, providing visionary leadership to the overnight team. Visual Merchandiser Macy's - Chicago, IL 07/2021 - 04/2022 Orchestrated seasonal merchandising and floor transitions, enhancing customer engagement and store aesthetics.Designed captivating retail displays for product spotlighting, driving sales in line with corporate strategy. Preserved visual merchandising tools in optimal condition, ensuring readiness for future use. Managed inventory efficiently, restocking items to maintain visually appealing displays and meet customer demands.Facilitated event coordination, acting as a liaison between event and facilities staff for smooth operations. Sales Associate Specialist Macy's - Chicago, IL 08/2020 - 07/2021 Led the Customer Experience initiative store-wide, enhancing the shopping experience Managed a large clientele book through personal styling appointments, fostering customer loyalty Forged robust partnerships with vendors, improving supply chain efficiency Implemented strategic plans to meet sales targets, driving business growth Trained sales team on product knowledge and customer service, boosting sales performance Wilmington University New Castle, DEUndergraduate Certificate : Project ManagementWilmington University New Castle, DEUndergraduate Certificate : Logistics And Supply Chain Management SkillsExperienceEducationLogistics and Supply Chain professional with over 3 years of experience specializes in fulfillment processing, staff scheduling, and vendor management. Demonstrated expertise in enhancing operational efficiency and accuracy within a leading retail environment. Committed to leveraging meticulous attention to detail to drive innovative supply chain solutions, ultimately elevating customer satisfaction and loyalty. Summary |
