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Zion, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service Support SpecialistDoheny-Pleasant Prairie, WIMarch 2023 to November 2023Call center, taking payments, SAP, Scheduling, Emails, Data Entry and solving customer complaints and issues immediately Also warranties for customers Data Entry and ReceptionistH&R Block-Zion, ILNovember 2021 to March 2023Scheduling Appointments, Dealing directly with the IRS making sure customers paperwork correctly, Virtual Calls and helping clients with the best Customer service as possible . Machine Operator/Quality AssuranceAbbott Laboratories-Gurnee, ILAugust 2020 to November 2022Quality assurance COVID kits, Making sure My team making kits at a high rate, Checking pallets when completed definitely making sure kits is completed . Administrative AssistantAll Fleet Inc-Zion, ILAugust 2019 to June 2020Dispatcher for a trucking company also being a Insurance agent for the trucking company, Making sure they up and running safely on the road ..Return ClerkArvato Digital Services-Pleasant Prairie, WIMarch 2016 to July 2019SAP, Excel, Programming specs for Apple, Quality Tech, Shipping and receiving and a Team Lead of eight peoples..Quality Control InspectorGenco-ATC Logistics & Electronics-Libertyville, IL May 2014 to May 2016Quality inspection Cell phone and also programming them as well. EducationAssociate in Certified Public Account in Certified Public Account College of Lake - Waukegan, ILApril 2001 to November 2001Benton Twnshp Hi School - Zion, ILAugust 1985 to May 1988Skills Order Puller (4 years) (4 years) Warehouse Associate (5 years) Shipping Receiving (5 years) Picker Packer (5 years) Docket Filing (5 years) Inventory Clerk (5 years) Data Entry (5 years) Customer Service (10+ years) Assessments Data Analysis (3 years) Completed February 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https:// share.indeedassessments.com/share_assignment/hnz-gzvzfbfj8gza Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Customer Service (10+ years) Data Entry (5 years) Filing (5 years) Inventory Clerk (10+ years) SAP (7 years) Quality Inspection (7 years) Quality Assurance Microsoft Excel Phone etiquette (10+ years) Maintenance Quality Control Machining Manufacturing Materials Handling Order Picker Microsoft Word (5 years) Cash handling (10+ years) Retail sales (10+ years) Telemarketing Cashiering (10+ years) Office experience (10+ years) Office management (10+ years) Front desk (5 years) Multi-line phone systems (10+ years) Calendar management (5 years) Typing (10+ years) Organizational skills (3 years) Computer literacy (10+ years) Administrative experience (3 years) Computer skills (10+ years) Accounts Receivable Microsoft Outlook (7 years) Management (10+ years) Clerical experience (5 years) Supervising experience Customer service (10+ years) Front desk Guest services Quality assurance (3 years) Windows (7 years) Leadership HIPAA (5 years) Human resources (3 years) Order entry POS (10+ years) SAP (5 years) Operating systems Manufacturing Upselling Microsoft Access Data analysis skills SAP ERP Banking QuickBooks Microsoft Office Assembly Working with people with disabilities Experience with children Psychiatry Microsoft Excel Communication skills Time management Pivot tables Marketing Customer support Database management Sanitation Basic math Laboratory experience Hospitality English Word processing Intake ERP systems CRM software Accounting Data entry Customer relationship management Microsoft Powerpoint Writing skills Mobile devices Sales Math Recruiting Proofreading Mentoring Outbound calling Call center EDI Social media management Microsoft Dynamics Navision AS400 Logistics Warehouse management system Filing Retail management Talent acquisition Oracle Live chat E-commerce Automated optical inspection Inside sales Quality assurance Customer service Leadership ManagementCertifications and LicensesCertified Behavioral Health TechnicianCPR CertificationCNAFirst Aid CertificationProfessional In Human ResourcesHACCP CertificationAED CertificationAssessmentsCustomer focus & orientation ProficientAugust 2021Responding to customer situations with sensitivity Full results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service ProficientJanuary 2022Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |