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Click here or scroll down to respond to this candidateCandidate's Name
FLAUTO STUART, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYKnowledgeable medical services professional with natural leadership talent and progressive healthcare career. Achieve financial, operational and care delivery goals with effective oversight of teams and resources. Tech-savvy and proactive with good sense of business operations and patient care needs. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS Employee Work Scheduling Employee Recruitment and Hiring Employee Training Program Interdepartmental FunctionsCoordination Employee Supervision Customer Service to clients and staff Accounts Payable, Receivables,Billing Problem solvingEXPERIENCEManager of Ambulatory OperationsCleveland Clinic Florida STUART, FLFebruary 2021 - July 2023 Directed and conducted recruitment, hiring and training of personnel. Coordinated effective interdepartmental collaboration through open communication between medical staff. Directed, supervised and evaluated work activities of front desk staff for outpatient rehab. Project lead for clerical outpatient rehab department for integration with CC Ohio Met coverage demands by establishing work schedules and assigning specific jobs. Build positive experiences. Identified issues and solutions to eliminate backlog and maximize workflows. Documented, researched and resolved customer service issues. Collaborated positively with peers and other staff members to maintain friendly supportive and cooperative work atmosphere. Held CRCP-I certification through AAHAMOffice ManagerMartin Memorial Medical Center / Cleveland Clinic Florida STUART, FL December 2004 - February 2021 Supervised front office activities for 14 outpatient clinics in Martin and St Lucie Counties, expertly, including accounts payable and receivable, reception, and mail management. Completed advanced clerical tasks, including account reconciliation and document management. Served as point of contact for team of supervisors, owning complex and escalated issues. Managed the schedules for all per diem PTs, OTs, COTA PTAs and PSRs for 14 outpatient clinics Onboarding of all new associates for Rehab Department - inpatient and outpatient Assisted with remodeling and office moves, driving facilities management. Worked with staff and other managers to identify and execute process improvements. Assisted with human resources duties to facilitate recruiting, interviewing and onboarding processes. Payroll Project lead for new EMR - Therapy Source Super user EPIC Created training materials for new hires Coordinated special projects: Employee engagement Yearly mandatory training tracking Coordinated staffing from multiple departments for Covid vaccination scheduling and vaccinaion Worked for Barstow Reed Foundation - Nights, Weekends and Holidays, to ensure Barstow Reed Foundation members had an advocate with them in the ER. Held CRCS-I certification through AAHAM from 2007 to present Held CRCP-I certification through AAHAM from 2009 to present Lead Patient Service RepresentativeMartin Memorial Medical Center STUART, FLMay 2003 - December 2004 Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations. Oversaw front desk operations, including lobby maintenance, patient check-in, and general office reception. Served patients by answering calls, scheduling appointments, and coordinating registrations. Maintained 11 therapists schedules Corrected billing Relief biller for inpatient therapy at hospital and Martin Nursing and Restorative Made schedules for Occupational therapists for all outpatient locations Patient Service RepresentativeMartin Memorial Medical Center Stuart, FloridaAugust 2001 - March 2003 Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations. Oversaw front desk operations, including lobby maintenance, patient check-in, and general office reception. Served patients by answering calls, scheduling appointments, and coordinating registrations. Collecting co-pays or self-pay Correcting billing Maintain schedules for therapistsOffice ManagerRay Cooke Enterprises Stuart, FLAugust 1987 - July 2001 Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking. Supervised front office activities expertly, including accounts payable and receivable, reception, and mail management. Completed advanced clerical tasks, including account reconciliation and document management. Placed orders, monitored usage and coordinated stocking to control inventory Supervised Drug Free Workplace Program Quarterly Taxes Payroll Maintained Insurance policies for liability and replacement for vehicles, equipment, office building Permitting Proposals based on plans submitted by General Contractors EDUCATIONAssociate in Arts (A.A.) - Business Administration Indian River State College, STUART, FLDecember 2024 |
