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Click here or scroll down to respond to this candidate01/2020 - Current Account ExecutiveSpotOn Transact, San FranciscoSpotOn Transact- San Francisco, California Street Address - Present Account Executive Responsibilities: Direct B2B sales Prospect new business Follow up and retain customers Install all required equipmentStreet Address /2017 - 01/2020 Senior Account ExecutiveICS, San AntonioICS- San Antonio, Texas Street Address - 2020 Senior Account Executive Responsibilities: Managed Strategic Partnership with all existing clients. Follow up on the sales leads from phone in's. Prospect new business in an assigned territory. Follow up and retain Customers in the market. Achieved $700,000 topline sales in first year in new market and new technology. Achieved $1,200,000 topline sales in second year in new market and new technology. Increased every year thereafter. 01/2012 - 01/2017 Owner & ConsultantNANOTECH, GarlandNANOTECH - Garland, Texas 2012 - 2017 Owner & Consultant Ownership responsibility for a hardware and software business delivering computer building, repair and service upgrades. Nanotech focuses on providing products and consultative services to business clients, while occasionally supporting residential customers. Specializing in full service, small business and residential IT; conducts implementation efforts and maintains desktops, servers, and WAN/LAN. Experience with multiple computers, servers, and network backup systems. Versatile enough to provide needed services and patiently instruct and explain technical problems and solutions to non-technical clients. Direct IT services including all versions of Windows and Information Security, especially malware removal. Realize 90% of business from referrals due to integrity, impeccable ethics, and excellent service. Able to adeptly analyze and diagnose client problems and needs, then recommend appropriate needs based solutions. Passion for helping clients and providing complete solutions, rather than just a quick fix, resulting in long- term relationships and customer retention. Provided IT support for the medical office of a neurologist maintaining his outdated computers and software, upgrading and updating to more current systems and network. When he retired, transitioned and secured years' worth of patient files and records, to a home based system which allowed for full access of his records. Provided IT services and data security for a locally owned sporting goods store, allowing them secure purchasing, order tracking, and Michael Davis17711 MARGO ST, Omaha, NE 68136Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveAccomplished IT sales professional who combines enterprise experience and entrepreneurial business savvy to develop technology solutions for business problems that produce tangible value, managing and building sophisticated services and products. Progressive leader recognized for solving complex problems, ensuring security, and taking calculated risks. Expertise with empowering clients and consistently delivering quality outcomes that cement customer relationships while bolstering bottom-line results.Ability SummaryStrategic Planning & Execution Employee Training & Development Team Leadership & Mentoring Sales Strategies Consultative Sales Approach Hardware/Software Installation & Repair Employment Historyconfidentiality of customer records. Built a new network for a large Montessori school, allowing all classrooms internet access, and greatly expanding the tools available for teachers to use.01/2010 - 01/2012 Assistant ManagerOFFICE MAX - Various Locations,, None SelectedOFFICE MAX - Various Locations 2010 - 2012 Assistant Manager Managed all aspects of running store, with focus on hiring and training of staff to sell computers and computer repair services. Hired and trained staff to provide excellent customer service, maintain a clean, well-stocked, well-merchandised store, while at the same time expanding the computer services business. Achieved up to 14% increase in year-over-year sales, ranking in top 5 companywide. Reduced employee turnover 10% through training, coaching, and mentoring. Evaluated staff to detect strengths and weaknesses then trained accordingly, increasing average ticket dollars by understanding and suggesting appropriate add-on services. 01/2008 - 01/2010 Assistant ManagerOFFICE DEPOT - Various Locations,, None SelectedOFFICE DEPOT - Various Locations 2008 - 2010 Assistant Manager Managed all aspects of running computer services business; hired and trained staff, focusing on attachments and computer services. Drove sales to meet and/or exceed all sales goals; consistently in the top 2%. Trained staff on diagnosing customer computer issues in order to exceed computer service sales goals. Led the DFW area in service add-ons by more than 20%.01/2005 - 01/2010 Sales ManagerCIRCUIT CITY, GarlandCIRCUIT CITY - Garland, Texas 2005 - 2010 Sales Manager Brought on board to help facilitate a change to a more customer centric company and increase sales and profits. Helped implement new FireDog brand of services through hiring, coaching, and training staff to focus more on services, rather than just selling electronics. Interviewed, hired, and trained sales staff. Consistently ranked in the top 10% of the stores in the company with regards to all sales metrics. Awarded for maintaining lowest employee turnover percentage in the district through best fit hiring practices and strong, fair, and ethical leadership. BEST BUY - Mesquite, Texas 2004 - 2005 PC Manager Managed all aspects of PC department and oversaw Geek Squad. Interviewed, hired, trained, and supervised employees in both departments. Revamped department personnel and implemented training to increase employee sales and customer service skills. Consistently ranked in the top 10% of the company in PC sales and peripherals. Increased monthly Geek Squad revenue to$78,000 from $15,000, ranking in the top 5 in the region. CertificationVocational School CertificateEL CENTRO COLLEGE, Dallas, TeGeneral StudiesNo degree providedUNIVERSITY OF NORTH TEXAS, Denton, TeEL CENTRO COLLEGE, Dallas, Texas Oracle DataOracle Certified Database 11g AdministratorEducation HistoryOccupational Licenses, Certificates and TrainingCertified Oracle Database AdministratorHonors & ActivitiesAdditional InformationDetailed References |
