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| | Click here or scroll down to respond to this candidateVIRTUAL ASSISTANTALEXAPIGNATELLICONTACT INFORMATIONEMAIL AVAILABLE4 Ridgeway lane little egg harbor NJPHONE NUMBER AVAILABLESKILLSLANGUAGESEnglish NativeOBJECTIVEDiligent and detail-oriented virtual assistant with comprehensive background in administrative tasks and customer service, seeking an opportunity to provide top-notch support to a busy professional.EXPERIENCEVIRTUAL ASSISTANTNj Jun 2022 - Nov 2023FREELANCE WRITERNj Sep 2023 - May 2024CUSTOMER SERVICENj Jan 2022 - Mar 2023EDUCATIONHIGHSCHOOL DIPLOMAMainland regional high school . Linwood NJAdministrativeCommunicationOrganizationalTime managementResearchCustomer serviceAttention to detailMultitaskingManaged online databases and digital files to ensure accurate and up-to-date information for virtual clients.Provided customer support through phone and email for an online business, ensuring client satisfaction.Executed social media marketing strategies to promote virtual events and increase online engagement.Freelance Copywriter for various clients, specializing in ad copy and website content.Content Writer for a digital marketing agency creating blog posts and social media content. Managed a high volume of customer inquiries via phone, email, and live chat. Developed strong product knowledge to provide accurate information to customers. Resolved customer complaints and issues in a professional and timely manner. Identified opportunities for upselling and cross-selling products to increase sales revenue. |