Candidate Information Name Available: Register for Free Title Customer Service Process Improvement Target Location US-FL-Wesley Chapel Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Wesley Chapel Fl, Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEFinancial ManagementAccomplished professional with experience in supporting and improving operations, financial acumen, processes and customer service functions. Background in financial mitigation assessment, risk management, process improvement, analytics engagement and customer solution analysis. Exceptional communications, interpersonal and leadership skills. Core Competencies include:Financial Analysis Manager Risk Management Operational Excellence Site Auditing Vendor Review & Approval Technical System Manager Process Mapping Bizagi Tools MS Project Management Vendor Relations & Compliance Corporate Training & Development Security & Loss Prevention Management Process Improvement Cross-Functional CollaborationPROFESSIONAL EXPERIENCEUnited Parcel Service, Inc.Global Business ServiceFinancial Analysis ManagerManage and increase intelligence output (AI and Human) over 40% by maximizing capital within employee skillset, hours managed and AI frequencies and duplication reductionsServed as primary contact for process improvement on financial tools to be utilized locally and implemented globally.Support process improvement within the Financial functions serving the external domestic and global customers.Worked on the development training team for the global finance of.Process Improvement ManagerDeveloped mapping workflows and processes for U.S. Domestic and Global Financial workforce teams improving efficiency over 30%.Risk Manager OperationsManaged, reduced errors by 20%, audited and monitored vendor functions and relations.Served as risk mitigation manager from vendors to UPS.Compliance management for external contractors on building maintenance and code enforcement.Completed multiple special assignments deploying skill sets, including customer service related both domestic and international assignments.ADDITIONAL PROFESSIONAL EXPERIENCEGlobal Business Service, Corporate Customer Service Consolidation Training Special AssignmentMetro New York District, Delivery Information/Loss Prevention (Security) ManagementEDUCATIONMaster of Science (MS), Personnel/Human Resource ManagementFLORIDA METROPOLITAN UNIVERSITYMaster of Science (MS), Business AdministrationFLORIDA METROPOLITAN UNIVERSITYMaster of Science (MS), Law Enforcement & Criminal JusticeFLORIDA METROPOLITAN UNIVERSITYBachelor of Science (BS), Law Enforcement & CriminologyFLORIDA METROPOLITAN UNIVERSITY