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Front Desk Recepcionist Resume North mia...
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Title Front Desk Recepcionist
Target Location US-FL-North Miami
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE  EMAIL AVAILABLE  North Miami Beach, United States Street Address
Meticulous administrative professional oering a proven history of eectively facilitating seamless patient care through knowledge oflab testing protocols, patient chart management and team collaboration. Forward-thinking and friendly with distinguished talent in multitasking. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care. SummarySkills  Organization Skills Data management Fluent in Spanish Flexible Computer Skills Critical Thinking Collaboration02/2022 - 04/2022Patient Representative II, Mount Sinai Medical Center, Aventura Fl, FL 03/2018 - 02/2022Unit Secretary Main O.R. Pacu, Mount Sinai Medical Center, Miami Beach, FL ExperienceSpoke to patients upon arrival to determine if personal data or insurance information had changed.Scheduled appointments and sent out appointment reminders to patients for upcoming oice visits.Promoted patient data confidentiality by following strict rules and regulations endorsed by facility. Supervised patient flow by checking in patients immediately upon arrival. Informed patients of delays and approximate wait times upon arrival for appointments. Executed clerical tasks and assisted with unit duties to keep departments running smoothly. Managed unit call reception and routed calls to correct department. Provided patient information to facilitate timely admissions and discharges. Answered phone calls to provide assistance, information and medical personnel access. Monitored unit supply levels and notified management of ordering needs. Retrieved physicians' paperwork, including lab test requests. Transcribed doctors' orders, including medication and lab test requests. Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare sta. Drafted and distributed memos and emails for entire unit. Updated group medical records and technical library to promote smooth oice operations. Developed improve training procedures to aid in team member development. Documented and responded to incoming correspondences to address questions. Applied knowledge of medical terminology and insurance processes to support oice administration productivity.Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.02/2010 - 03/2018ICU Unit Secretary, Mount Sinai Medical Center, Miami Beach, FL 04/2006 - 08/2008ICU Unit Secretary (5-6-7 Floors), Mount Sinai Medical Center, Miami Beach, FL10/1997 - 02/2006Medical Assistant, Mount Sinai Medical Center Ambulatory Surgery, Miami Beach, FLCreated and maintained accurate and confidential patient files according to regulatory mandates. Maintained oice supplies inventory by checking stock and ordering new supplies. Managed front oice customer service, appointment management, billing and administration tasks to streamline workflow.Prepared new charts, updated existing charts and managed records transfers between oices. Transcribed physicians' notes and entered data into electronic chart management software. Helped patients complete paperwork and explained processes and procedures. Managed incoming telephone calls, took messages and directed callers to personnel. Kept oice spaces well-stocked with administrative and medical supplies. Adhered to HIPAA requirements to safeguard patient confidentiality. Communicated with patients to gather intake data and verify chart information. Assisted with hospital admissions and paperwork. Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses. Managed medical practice administrative needs to provide patient satisfaction. Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.Created and maintained accurate and confidential patient files according to regulatory mandates. Maintained oice supplies inventory by checking stock and ordering new supplies. Helped patients complete paperwork and explained processes and procedures. Managed incoming telephone calls, took messages and directed callers to personnel. Assisted with hospital admissions and paperwork. Updated patient financial information to promote accurate record keeping. Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses. Kept oice spaces well-stocked with administrative and medical supplies. Prepared new charts, updated existing charts and managed records transfers between oices. Transcribed physicians' notes and entered data into electronic chart management software. Adhered to HIPAA requirements to safeguard patient confidentiality. Managed medical practice administrative needs to provide patient satisfaction. Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files. Performed preliminary physical tests to accurately record results in patient history summary. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. 07/1997 - 10/1997Medical Assistant Pediatrics, Miami Beach Community Health Center, Miami Beach, FL Educated patients about medications, procedures and physician's instructions. Organized charts, documents and supplies to maintain team productivity. Secured patient information and maintained patient confidence by completing and safeguarding medical records. Assessed, documented and monitored vital signs for patients within outpatient setting. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis. Followed principles of asepsis and infection control to meet patient safety guidelines. Responded to patient callbacks and phone-in prescription refill requests. Incorporated outside records into charts and EHR. Measured vital signs and took medical histories to prepare patients for examination. Cleaned and maintained medical equipment following procedures and standards. Documented notes during patient visits. Performed preliminary physical tests to accurately record results in patient history summary. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Scheduled appointments for patients via phone and in person. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Educated patients about medications, procedures and physician's instructions. Organized charts, documents and supplies to maintain team productivity. Contacted pharmacies to submit and refill patients' prescriptions. Secured patient information and maintained patient confidence by completing and safeguarding medical records. Assessed, documented and monitored vital signs for patients within outpatient setting. Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.1995Associate Of Science, Medical AssistingMiami Beach Adult & Community Ed Center, Miami Beach, FL 12/1975High School DiplomaColegio De La Presentacion, ColombiaEducation AndTrainingCertifications  Register Medical Assistant Phlebotomy Technician BLS (CPR and AED) Program

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