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Click here or scroll down to respond to this candidateCandidate's Name
Retail Associate - Ross Dress for LessSaint Petersburg, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceRetail AssociateRoss Dress for Less-Chesapeake, VAFebruary 2017 to February 2019The Retail Associate is responsible for ensuring our customers have a positive shopping experience. Actively strive to create a customer-focused shopping environment. Welcome customers with a friendly greeting and eye contact, ensures proper merchandise presentation, operates the cash register in accordance with policies and procedures, maintains a clean work area at all times and treats fellow associates with courtesy and respect. Provides customer service according to all Ross customer service guidelines. Works in various store functions including but not limited to Cash Office, Front End, Fitting Room, Stock Room, Fine Jewelry, Customer Service, Markdowns, Recovery/Sizing, Cashiering, Merchandising, etc.Key accomplishments:Process debit card, credit card, and cash payments.Support daily merchandising, styling, floor set planning and execution, replenishment, launches, updates, planning and execution, shipment, zero selling reports, loss prevention, and service.Maintain visual displays, presentation and conditions of sales floor at all time CashierWal-Mart-Hempstead, TXOctober 2015 to July 2016Analyze company accounts with outside vendors to ensure every account is within good standing and current. Provided advance office support knowledge and skills. Welcome customers with a friendly greeting and eye contact, ensures proper merchandise presentation, operates the cash register in accordance with policies and procedures, maintains a clean work area at all times and treats fellow associates with courtesy and respect. Prepared and/or coordinating information for internal and external contacts to determine budget cost.Key accomplishments:Answer customer inquiries and assist them with their needsMaintain a clean and presentable work areaItemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.Customer Service RepGC Services-Copperas Cove, TXApril 2012 to April 2013Provides outstanding customer service while providing information regarding options available to inbound callers. Maintain concentration and focus in order to meet performance goals. Key accomplishments:Handle all customer calls, despite the degree of difficulty, in a courteous and business-like fashionMaintain concentration and focus in order to meet performance goalsDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goalsKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsNegotiate payoff deadlines or payment plansEducationDiplomaRichard Milburn Academy - Killeen, TXSkills Management (1 year) Customer service Negotiation Cash register Cash handling Communication skills Microsoft Office English Phone etiquette Data entry Computer skills Microsoft Excel Organizational skills Microsoft Word Sales Time management Typing Office experienceCertifications and LicensesCandidate's Name
June 2023 to September 2024 |
