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Title General Manager Customer Service
Target Location US-TX-Schertz
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
GENERAL MANAGERMarion, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceOperations DriverAmazon Flex - San Antonio, TXOctober 2018 to PresentI am an operations driver.I deliver packages to homes, businesses.USPS Mail CarrierPost Office USPS - New Braunfels, TXJuly 2019 to June 2023Delivering all mail and packages on time. Also delivering priority mail on time as well. Can also use pallet jack.GENERAL MANAGERSubway - Marion, TXOctober 2014 to October 2018I took care of Building maintenance, employee hiring, training, menu manager corporate issues, managed billing, paperwork. labor and food cost. lawn care, customer service. And training on P.O.S . Assistant ManagerIHOP - Schertz, TXApril 2013 to July 2014Did all nightly duties as a overnight Manager, compiled all computer data and sent to corporate, cleaned and set up store for day shift so they could run A+ SHIFT . Stayed overtime if GM needed me. Asst.ManagerWhataburger - Schertz, TXSeptember 2008 to August 2012team training, labor food costs, run overnight shift. ensure truck deliveries were put up properly.Maintain a clean working environment.Asst. Managerpizza hut - Cibolo, TXFebruary 2007 to July 2008make pizzas, direct drivers, run front counter.shift leader/driverDominos - Kirby, TXJune 2005 to January 2006run front counter, run pizzas, and shift changes.EducationHigh school in EconomicsCrystal lake high - Illinois City, ILAugust 1990 to May 1994Skills Excel (10+ years) Internet Explorer (10+ years) Word (9 years) WordPerfect (10+ years) inventory (10+ years) Training (10+ years) Inventory Management (10+ years) Team Building (10+ years) Microsoft office (10+ years) Customer Service Operation Logistics Restaurant Management Delivery Driver Experience Recruiting Profit & Loss (10+ years) POS Management (10+ years) Forecasting Restaurant experience Leadership Human resources Sales Computer skills Food service Serve safe (4 years) English Microsoft Excel Communication skills Customer support Serving Basic maths Operations (5 years) Customer service Restaurant experience Driving Leadership Training & development Financial acumen Conflict management Typing Profit & loss Shift management POS Forecasting Human resources Cash register Sales Cash handling Retail sales Serving Supervising experience Quick service & fast food restaurant Management Cooking Kitchen management Operating systems Budgeting Continuous improvement Team development Store managementLanguages English - ExpertCertifications and LicensesDriver's LicenseOctober 2018 to October 2022Non-CDL Class CServSafeAugust 2022 to August 2026AssessmentsWork style: Reliability  ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWork style: Reliability  ProficientFebruary 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientWork motivation  ProficientMay 2020Level of motivation and discipline applied toward work Full results: ProficientWork style: Reliability  ProficientJune 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientDelivery driver  ProficientMarch 2022Interpreting instructions or signs and solving problems Full results: ProficientCustomer focus & orientation  ProficientFebruary 2022Responding to customer situations with sensitivity Full results: ProficientManagement & leadership skills: Planning & execution  Proficient February 2024Planning and managing resources to accomplish organizational goals Full results: ProficientSupervisory skills: Motivating & assessing employees  Proficient February 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientCooking skills: Basic food preparation  Proficient April 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientGeneral manager (hospitality)  ProficientMay 2020Solving group scheduling problems and reading and interpreting P&L statements Full results: ProficientManagement & leadership skills: Impact & influence  Proficient May 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientDelivery driver  ProficientJune 2023Interpreting instructions or signs and solving problems Full results: ProficientRetail customer service  ProficientJuly 2023Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationComputer SkillsTyping Speed: 25 Words Per Minute Internet Browser (Internet Explorer, Firefox, etc) Personal Computer Word Processing Software (Word, WordPerfect, etc) Language SkillsEnglish - Excellent ( Read Write Speak )

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