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Click here or scroll down to respond to this candidateCandidate's Name
Front office receptionist/Sales representativeCleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am an outgoing, honest, and very loyal person who enjoys learning new things. Although my main experience is in the health care field and the retail world, I would love to excel in a different career. I take pride in working and caring for others and at the same time can work efficiently on my own under the same aspects. I am looking to work in a field where I can develop and excel to greater heights. I have years of experience in both fields.Authorized to work in the US for any employerWork ExperiencePharmacy Technician tranieeGiant Eagle pharmacy - Maple Heights, OHJanuary 2024 to PresentAssisting customers at will call, stocking prescriptions and medication, answering phones, refills, etc Health Unit Coordinator (HUC)South pointe ICU Cleveland Clinic - Warrensville Heights, OH March 2023 to PresentAssisting family members and patients, discharging patients, admitting patients, scheduling patient transport and transportation, updating and signing off on patient medical orders, answering multi line phones, transferring calls, making announcements throughout department, taking mail to mailroom, patient charting, using Epic and Teams, etc.Cashier/StockZak Supercenter - Bedford Heights, OHSeptember 2023 to December 2023Assisting customers at the register for check out, lottery, stocking, etc Clinical EngineerCleveland Clinic - Cleveland, OHFebruary 2023 to June 2023Cleaning/ collecting dirty/ delivering medical equipment to the proper locations throughout the hospital, answering phones, placing orders for equipment, dispatching, etc. Customer Service RepresentativeProvide A Ride - Cleveland, OHOctober 2022 to February 2023Providing exceptional service, answering incoming calls, verifying/updating customer information, scheduling and canceling rides, verifying appointments, transferring calls to dispatch, etc. Dietary AideCleveland Clinic - Cleveland, OHSeptember 2021 to February 2022Taking patients orders on tablet or over the phone, setting up trays according to patients orders or diet, delivering orders for breakfast/lunch, etcShift SupervisorRite Aid - Maple Heights, OHOctober 2020 to February 2021Opening and closing store, overseeing employees and pharmacy, handling cash and safe drops, making deposits to the bank, stocking, unloading truck. Checking in vendors, etc. Picker/PackerAmazon Fulfillment Associates - North Randall, OHSeptember 2019 to January 2020Pick Customers orders.Receptionist/Office AssistantElgin Furniture - North Randall, OHOctober 2018 to February 2019Greet guest, taking payments, answering multiple line phone system, taking messages, transferring calls, running errands, opening/closing store, making bank deposits, entering customers information into Frog system, entering guest pick up orders into Frog, entering finance information into Compass system, processing sales through Frog, applying customers for credit through Synchrony Bank, Pulling credit through CBC system Transunion, selling property insurance offered by company, etc. Shift LeaderWalgreens - Garfield Heights, OHFebruary 2017 to August 2017Overseeing employees, handling safe and cash, stocking store, greeting customers, helping customers, overseeing pharmacy, photo, etcFront office receptionist/Sales representativeElgin Furniture, OHSeptember 2015 to June 2016Greet guest, taking payments, answering multiple line phone system, taking messages, transferring calls, running errands, opening/closing store, making bank deposits, entering customers information into Frog system, entering guest pick up orders into Frog, entering finance information into Compass system, processing sales through Frog, applying customers for credit through Synchrony Bank, Pulling credit through CBC system Transunion, selling property insurance offered by company, etc. WaitressBar Louie, OHJune 2015 to September 2015Greeting guest, taking entre, appetizer, and drink orders. Serving orders, event stands and set up, etc. BartenderMarigold Catering, OHSeptember 2014 to February 2015I prepared alcohol beverages and non-alcohol beverages for the guest of Severance Hall etc. Waitresses/ BartenderOlive Garden, OHOctober 2012 to September 2014I was a waitress and bartender giving a delightful Italian experience. I offered promotional entrees and drinks, providing guest upon their request beverages and entrees, I prepared alcohol beverages and non- alcohol beverages for guest and the servers, cleaned and sanitized my station, etc. Call Center Customer Service RepresentativeStanley Staffing AgencyMarch 2012 to February 2013Making outbound and taking inbound calls to schedule clients for their annual physical with their choice of Doctors office over headset while entering and updating client's information and insurance with switch board while holding a two line conversation between client and Doctors Office, hitting quota goals, etc. State Certified Nursing AideTender Care Nursing and Rehabilitation - Center, MI, US March 2010 to May 2011Assisting the residents with daily grooming, feeding, transporting, daily charting log, using various lift machines, doing range of motion with residents, experience with colostomy and urine bags, experience with dementia patients, experience with hazardous material and items, etc. Manager in TrainingFoot Action, MIJanuary 2006 to September 2009I worked as an Assistant Manager in training to be a store manager where I managed a two million dollar store. Assisting and greeting customers. I opened and closed store on a daily basis. Promoting and helping manage part-time employees to excel in their training. I also did several other task which included counting out cash wrap, stocking shoes, inventory, visual merchandising, bank deposits, online ordering, interviewing future employees, preparing schedule in staff works system, processing payroll and maintaining up keep of the store, etc.CaregiverMarquette House - Westland, MIJanuary 2004 to December 2006I provided exceptional and friendly care to the elderly residents which included bathing, grooming, transferring to and from bed. Transporting, checking blood pressure and administering medications. I helped toilet most residents, cleaning colostomy bag and urine bags, etc. Front Office AssistantNorthwestern High SchoolSeptember 1999 to June 2003Greeting parents and students, writing late passes and visitor passes and logging them into computer, stuffing envelopes, running hall errands, filing, answering phones and transferring calls, etc. EducationCERTIFICATE in Nursing AssistantWayne Community College - Detroit, MI2007 to 2010Skills Microsoft Office (10+ years) Excel (2 years) Power Point (2 years) Internet Exploer (10+ years) Firefox (10+ years) Microsoft Outlook Customer Service Front Desk Greet Officemate Insurance Sales Dementia Care Medical Office Experience Alzheimer's Care Senior Care Caregiving Office Administration Store Management Experience Nursing Home Care Meal Preparation Food Preparation Hospice Care Medication Administration Customer service Analysis skillsCertifications and LicensescnaFebruary 2004 to May 2011Registered Pharmacy TechnicianAssessmentsWarehouse safety ProficientFebruary 2023Using safe practices in a warehouse settingFull results: ProficientCustomer focus & orientation ProficientFebruary 2023Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
