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PROFESSIONALSUMMARYProfessional with excellent organizational skills and extensive professional experience. I am characterized by being a very hard-working person, and by offering good customer service, including the resolution of possible incidents. I am looking for a new job opportunity with which to develop my career.TRAINNING Bachelor's Degree of Nursing Health 09/1994 - 07/1999 University of Medical Sciences - CubaWORK HISTORY REFERRAL COORDINATOR 07/2024 - 08/2024 Estrella Medical Center Miami, FlCustomer service and attention and efficient completion of assigned tasks. Problem resolution and incident response.Telephone support and management of the company's email. Work with insurance and medical records.NURSE, COMMUNITY HEALTH 01/2011 - 07/2016Clinical Care Cuba, CienfuegosEverything related to the community and families, its take care, vaccinations, and other procedures.I have worked with physicians to quickly assess patients. I have trained nurses in proper technique.NURSE 05/2002 - 05/2010General Hospital Cuba, CienfuegosI have taken care of the patient, assessed Vital Sing, and organized and managed the assessment with critical thinking.I have worked with physicians to do the best work. I have administered medications and treatment to patients and updated patient charts with data.I have delivered emotional support to patients and families. NURSE 07/1999 - 05/2002Delivery and Postdelivery Room Cuba, CienfuegosI have assessed patients to determine individual needs, administered medications, and assessed patients with vital signs, educated patients. I have collaborated with physicians in managing care from admission to discharge and taking care of the gestant and the newborn.Followed proper procedure for installation and I have made delivery and newborn care. SKILLS Responsibility at work.Work capacity.Problem-solving.Organized person.Punctuality and commitment.Ability to learn.Teamwork.Punctuality and responsibility.DIPLOMAS Certified in Psychosocial nursing and conscious motherhood and fatherhood. Certified in Perinatology.Computer Courses (Excel and Office).Language Courses (English and Italian).Registered Medical Assistant(RMA) and BLS Provider. LANGUAGES Spanish: Idioma nativoEnglish: B1IntermedioADDITIONALINFORMATIONI got my Bachelor's Degree in Nursing with a Gold Title. I am a student of MDC Kendal Campus.