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Click here or scroll down to respond to this candidateCandidate's Name
Facility Business office managerDetroit, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented professional with strong leadership skills; facilitates efficient workflows and communicates effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality. CMMA certification and CALD certification. Certified Notary. Montessori Dementia Certification. High Academic Honors Recognition / Honor Roll - GPA 3.90. Experience using Microsoft Office Suite (Word, Excel, PowerPoint). Manages time and prioritizes duties in fast-paced, multitasking environments. Fully capable of organizing a large number of records and documents. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceBusiness Office ManagerFairmont Of Northville-Northville, MIJune 2022 to PresentAs a business office manager, I am in charge of setting and scheduling interviews, onboarding new employees, and Putting the new employees into Multiple systems, SDP, and OnShift for payroll. I am in charge of completing our payroll. And all of the accounting duties. I am familiar with the Yardi system, Point Click Care, and Applicant Stack. I complete all of the accounts receivable and payable. I also complete all of our invoices, and petty cash and make sure that the resident family has their monthly billing statements on time. Tours, accounts Receivable and Payable Maintained and supervised office operations Supervised office staff Communicated with clients Maintained office supply inventory Processed billing, deposits, and collections daily Managed payroll Processed daily transactions Maintained office efficiency by organizing operations and procedures interviewing, Hiring new staff, and orientation. Business Office ManagerTownehall Place Senior Living-West Bloomfield Township, MI October 2018 to June 2022As a business office manager I am in charge of setting and scheduling interviews,onboarding new employees, Putting the new employees into Multiple system, Time Tender and Oasis for payroll. I am in charge of completing our payroll. And all of the accounting duties. I am familiar with the Yardi system. I complete all of the accounts receivable and payable .I also complete all of our invoices, petty cash and make sure that the resident family have their monthly billing statements on time. Tours, account Receivable and Payable Maintained and supervised office operations Supervised office staff Communicated with clients Maintained office supply inventory Processed billing, deposits and collections on a daily basis Managed payroll Processed daily transactions Maintained office efficiency by organizing operations and procedures Home Health/Hospice Intake SpecialistUSMM-Troy, MIJune 2015 to December 2018Responsible for working with the Director of Intake to maintain all current Medicare and Medicaid regulations designated by FISS and State guidelines as related to Admissions. Responsible for creation and transfer of all client accounts to appropriate HHC/Hospice Agency Responsible for initial insurance verification and accurate determination of placement Has and maintains a working knowledge of all applicable Federal, State, and local laws and regulations, the organizational Code of Ethics, as well as other policies and procedures to ensure adherence to USMM mission.Has working knowledge of CMS/HIGH/HIQA/FISS/ELGA/ELF Has working knowledge of Commercial/Medicare Advantage/WC/Liability Insurance Remains updated with third party payer, including but not limited to accrediting regulations Required to learn and comply with all CHAP/Survey requirements along with special projects and regular weekly/monthly reportingAssists VPA/PSC/Grace Hospice to maintain clear and timely communication Data Entry/Self QAThe ability to perform continuous detailed tasks with frequent interruptions and re-prioritizations Certified Nurse AssistantDetroit Medical Center-Detroit, MIApril 2010 to December 2015 Offered direct and indirect care. Provided for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures. Completed daily logs documenting patient condition and activities. Care for ill, injured, or convalescing patients Provide basic patient care and treatment Collaborate with registered nurses to administer prescribed medications Sterilize and prepare medical tools and equipment Educate and update patients on medical treatments Staffing CoordinatorStepping Stones of Southeast Michigan-Clinton Township, MI March 2001 to November 2010Source. Recruit. Screen. Onboard. Manage.I started off as a caregiver and after 2 years I move into management. Research, identify and utilize various sourcing tools needed to pursue both active and passive job seekers Onboard excellent candidates through all client staffing portals Calculate and place candidates using a minimum margin formula Fully manage all onboarding paperwork and processes, as well as internal time-entry training for all staffing employees Work with HR Manager through entire onboarding process Demonstrate professionalism and a positive attitude when maintaining and growing relationships with internal staffing companies we do business with Manage relationships with all new staffing employees. Follow-up and communicate with them for the duration of the project. You are the point of contact from day one until their project end date EducationCeritfication in Assistied Living DirectorMichigan Center For Assisted Living - MichiganJanuary 2022 to March 2022Certification in Office AdministrationMedCert - Livonia, MIFebruary 2020 to September 2020Bachelor's degree in Healthcare ManagementSouthern New Hampshire UniversityMarch 2018 to September 2020Associate of Science degree in ManagementUltimate Medical Academy2017Skills Accounting (Less than 1 year) Banking Systems (Less than 1 year) HIPAA (1 year) operations (2 years) payroll (5 years) CNA Home Health Cna Certified Care Giver Staffing coordinator (8 years) Scheduling (8 years) Administrative Assistant (8 years) ICD Coding Anatomy Knowledge CPT Coding Medical Terminology Insurance Verification Medical Billing Medical Office Experience Hospice Care ICD-10 ICD-9 Microsoft Office Medical Receptionist Physiology Knowledge Recruiting Fiscal Management Medical Records Management Customer service Front desk Senior care EMR Systems Human Resources Management Experience Administering Injections Medical Scheduling Nursing Leadership Time management Healthcare management Accounts payable Accounts receivable Office experience Microsoft Excel Kronos Administrative experience Microsoft Word Communication skills Computer skills Business development Supervising experience Employee Orientation Information management Resident's rights Medication administration Word processing Windows Human resources Vendor management Schedule management Accounting Accounts payable Payroll Accounts receivable Supervising experience Human resources Healthcare management Property management Conflict management Customer service Leadership Kronos Operations management HIPAA Medical records Training & development Recruiting Business development Schedule management Long term care Memory care Medical terminology EMR systems Front desk LIHTC Typing Home health Care plans Telehealth HRIS Operating systems Executive administrative support Analysis skills Financial services Accounting software Hospitality HIV/AIDS care Sales Sourcing Windows Fair Housing regulations Bookkeeping Customer relationship management Home & community care Revenue cycle management SharePoint Marketing Team management Microsoft Access HR sourcing Financial software Public health Clinic Yardi Negotiation Senior leadership ADP Employment & labor law Behavioral healthCertifications and LicensesCPR CertificationProfessional In Human ResourcesSHRM Certified ProfessionalDriver's LicenseAssessmentsMedical receptionist skills ProficientJune 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientManagement & leadership skills: Planning & execution Proficient June 2023Planning and managing resources to accomplish organizational goals Full results: ProficientHR: Compensation & benefits ProficientJune 2022Knowledge of compensation and benefits programsFull results: ProficientAdministrative assistant/receptionist Proficient April 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientOffice manager ProficientOctober 2020Scheduling and budgetingFull results: ProficientSupervisory skills: Motivating & assessing employees Proficient February 2024Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientAttention to detail ProficientJune 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientScheduling ProficientJune 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientManagement & leadership skills: Impact & influence Proficient June 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientSpreadsheets with Microsoft Excel ProficientMay 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientRecruiting ProficientFebruary 2024Managing the candidate sourcing and selection process Full results: ProficientWork motivation ProficientAugust 2021Level of motivation and discipline applied toward work Full results: ProficientWork motivation ProficientJune 2022Level of motivation and discipline applied toward work Full results: ProficientOffice manager ProficientJune 2022Scheduling and budgetingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationKEY QUALIFICATIONSAccounting, Payroll, and Banking Systems * Healthcare Law * Human Resource Management * Medical TerminologyBasic Coding skills for ICD/CPT * Claims Appeal Process * CMS1450 * UB04 * CMS1500 Electronic Medical Records * EMR / EHR * Practice Management Software * Greenway PrimeSUITE Healthcare Computer Information Systems * Medical Practice Management Systems HIPAA Compliance * Anatomy & Physiology * Basic Pharmacology Organizational Improvements * Business Office Operations * Medical Office Procedures Insurance Billing Procedures * Healthcare Claim Cycle * Insurance Verification Maintaining Prescription Line * Appointment Scheduling * Charting * Filing * Processing Co-Payments Practice Structure * Leadership & Management * Interpersonal Professional Communications |
