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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Kissimmee, FL Street Address
PROFESSIONAL SUMMARYCertified Clinical Medical Assistant with 180 hours of specific training in patient care and 6 years of experience providing excellent customer service. Strong work ethic, self-aware, and career driven. Bilingual (Haitian Creole/English)CERTIFICATIONSNHA Certified Clinical Medical Assistant (CCMA)-Pending AHA Basic Life Support (BLS)-Aug.2023 NHA PersonAbility Certificate of Completion-Oct.2023 Human Trafficking Completion CertficateNov.2023 SKILLS Cardiopulmonary Resuscitation  HIPAA Compliance  Self-Motivated Ability to Attain Vital Signs  Ability To Demonstrate Empathy  Ability to Multitask EXPERIENCECustomer Service Cashier  McDonalds Kissimmee, FL 2018  Current Greet customers, process payments, issue receipts, refunds, credits, or change due to customers. Count money in cash drawers at the beginning of shifts to ensure amounts are correct and have adequate change. Assemble and package take-out orders or serve food to customers. Clean, stock, and restock workstations and display cases. Hostess 2024  CurrentUniversal Studios Orlando, FL )Prepared table for customer use, including rearranging seating and table to accommodate large groups of to 30 guests. Alerted management of potential or reported customer issues Provided excellent, friendly service when greeting customers. Discovery Clothes Company Kissimmee, FL (April 2019  February 2022) Operated POS systems using hand-held scanners, theft-detection devices and optical readers. Assisted customers in locating needed products. Counted cash drawers before and after shifts and prepared cash deposit bags. Sales Representative  T-ROC Kissimmee, FL 2020  2021 Answered customers' questions about products, prices and availability. Remained up-to-date on store policies regarding payments, returns and exchanges. Generated leads for new sales through telephone and email contact with customers. EDUCATIONClinical Medical Assistant + EKG  Valencia College Orlando, FL November 2023 Earned 36 Credits toward Associate in Arts (A.A.)  Valencia College Kissimmee, FL Diploma  Tohopekaliga High School Kissimmee, FL May 2019