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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Elmont, NYEDUCATIONAdelphi UniversityB.A., Communications (Digital Production)-Summa Cum LaudeMay 2021WORK EXPERIENCESalon Prime Rockville Centre, NYManager Jun 2023 - Present Oversee daily operations to maintain an effective and efficient workflow. Train team members to promote continuous learning and professional development. Utilize CRM and SMM software, including HubSpot, Salesforce, Metricool, and Slack, to streamline customer relationship management, optimize social media campaigns, and enhance team collaboration. Red Hots Spa at The Garden City Hotel Garden City, NY Social Media Coordinator Jun 2022 - Jul 2023 Developed and executed a content strategy using SMM tools like Metricool and CRM platforms like HubSpot, creating a cohesive brand narrative and boosting brand recognition. Analyzed key performance indicators (KPIs) to refine social media tactics, leveraging data-driven insights to drive increased audience engagement and interactionBridal Chic Inc Mineola, NYAssistant Manager Nov 2019 - Jun 2022 Managed daily operations, including staff scheduling and inventory oversight, to ensure operational efficiency. Provided comprehensive training to new employees, fostering skill development and team cohesion. Analyzed performance reports to identify business trends and develop strategies that aligned with growth objectives.Media Innovation Center @ SUNY Old Westbury Old Westbury, NY Intern Sep 2018 - May 2019 Developed and edited visual content, incorporating advanced camera and lighting techniques to enhance storytelling in video productions. Composed scripts for a variety of television formats, aiding in the narrative construction of news segments and entertainment pieces. Wrote, produced, and directed an original series for digital platforms, resulting in heightened viewer engagement and expanded digital footprint. Oversaw social media content and strategic planning, executing posts across various channels to boost brand awareness and audience interaction. Performed market research and competitive analysis to pinpoint opportunities, guiding programming improvements and audience growth strategies.SKILLSFluent in English and French Social Media Content Creation & Management Leadership Customer Service Adobe Creative Suite Videography & Photography Video Editing Solid Knowledge of SEO Copywriting Data Analysis Strategic Planning Content Creation Brand Management |