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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell # PHONE NUMBER AVAILABLE Email address: EMAIL AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARY:An agreeable, approachable, client-facing and self-motivated individual seeking an environment that fosters pride and accountability within a professional setting while encouraging capacity building. Seeking to be a part of a successful and productive team. Quick to grasp new ideas and concepts and develop innovative and creative solutions to problems. Team player who encourages a level playing field. SKILLS: Interpersonal, socially competent Organized, efficient and able to meet deadlines. Strong verbal and written communicationCandidate's Name 2 Bilingual (English & Spanish) Computer savvy (Microsoft Word, Microsoft Excel, Microsoft Publisher, MS Windows, Microsoft Outlook, Photoshop, stock management systems) PROFESSIONAL EXPERIENCEDollar Tree - USA 9/2022- CurrentStore Manager Managing staff, tasks and deadlines Staff capacity building Merchandise display design Client management (incl. customer complaint resolution) Staff management and morale building Account retention Report creation, Customer order assistance Inventory management (stock control. Item re-ordering, delivery verification, asset and capacity management) OSHA regulation compliance Human Resource managementMessenger Films St. Paul, MN, USA 3/2022-8/2022Social Media Director Public Relations. Responding to comments and questions with regards to upcoming release of films Social media management Stakeholder interest management Multimedia editing Film promotionPublic Utilities Commission - Belize 2/ 2010- 7/ 2021 Public Relations and Consumer Affairs - Department Head (Actg.), 12/2020- 7/2021 Company image management Lead correspondent with stakeholders multimedia vetting and management Management of department Staff capacity building Website managementCandidate's Name 3 Event planning and promotion Department budgeting Public outreach management Fundraising Press secretarial duties Stakeholder engagement Customer complaint resolution and escalationPublic Relations and Consumer Affairs Department - Clerk, 4/2014-12/ 2020 Executive assistance Multimedia editing Account management Stakeholder engagement Multimedia vetting Lead stakeholder engagement officer Budgeting Customer complaint management Event logistics managementReceptionist and Call Center Controller, 2/2010- 4/2014 Customer engagement Call center management Back-office administration Assisting in public relation events hosted by the PUC GCI Financial Ltd. Belize 10/ 2008- 1/ 2010Client Relations Manager/ Administrative Assistant/ IB Payment Rep Client creation and retention Customer assistance (finance-related) Receptionist duties Public relations Administrative log-keeping Account verification (due diligence) Quantitative analysis and accounting Back-office administration multimedia vetting and management Press engagement vettingCandidate's Name 4 Staff capacity buildingProvident Bank & Trust of Belize Ltd Belize 7/2008 - 10/ 2008 Customer Service/ Receptionist Relief Customer service Relief of receptionist/ answering incoming calls and directing calls as required Account verification (due diligence) Customer engagement/ account management Financial reporting Back-office administrationInfotel International Ltd. Belize 9/2006 - 4/ 2008 Call Center Supervisor Customer creation and retention Customer complaint management Staff management and morale building Account verification (due diligence) Back-office administrationBelize Airport Concession Co. Ltd- Belize 11/2003 - 9/2006 Manager Customer engagement Account management Log-keeping VIP lounge managementTrident Labs Inc- Los Angeles, CA 9/2002 - 6/2003Accounting Clerk/ Accounts Receivable Processor Management of Accounts (Payable & Receivable) Back-office administrationAris Vision Inc- Santa Monica, CA 1/1999 - 9/2002Accounts Payable Clerk/ Administrative Assistant Customer service. Management of Accounts (Payable & Accounts Receivable) Receptionist duties Back-office administrationEDUCATION:Candidate's Name 5Courses and Certificates High School Graduation Diploma (1998) (Belize City, Belize) Diploma - Contract and Company law (2014) Certificate - Customer Service (2012) Certificate - Court Mediation (2014) (Supreme Court, Belize, C. A.) Certificate - Communicating with Tact, Diplomacy and Credibility (2016) Computer Business and Word Processing (2016) Identifying Fraudulent Documents (2008) Paralegal studies (2011) Photoshop certification (2021) LongBow for Bank Use (2008)REFERENCES:Available upon request |
