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Professional SummaryAccomplished Office and Human Resource Manager with a proven track record, excelling in organizational skills and customer service. Demonstrates exceptional communication skills eager to secure a remote, part-time position Employment HistoryAdministrative Assistant/Office Manager, Boston Show Services Pembroke, MA Oct. 1998-Nov. 2016. develop and maintain successful relationships with corporate trade show clients. manage scheduling of union personnel for construction of large trade show exhibits. handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records. provide exceptional customer service when addressing client inquiries or concerns via phone or email correspondence. maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. create, maintain and update filing systems for paper and electronic documents. interacted with clients on daily basis to ensure customer satisfaction Human Resource Manager, Mariner NewspapersMarshfield, MA Nov. 1994 - Sept. 1998. manage employee relation issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times. maintain human resources regulatory compliance with local, state and federal laws. conduct thorough internal investigations, addressing employee concerns with fairness and transparency. maintain payroll and benefits for employees in various locations PHONE NUMBER AVAILABLEEMAIL AVAILABLE301 S. 11th St., Unit 301Philadelphia, PA 19107. coordinate employee grievances and disputes in a timely and professional manner finding constructive solutions. processed employee claims involving performance issues and harassment situations. devised hiring and recruitment policies for 13 different weekly town newspapers Administrative Assistant, Mutual of New YorkBoston, MA 1971-198EducationChandler School For Women, Boston, MA - 1969-1971Skills. customer service. organizational skills. data entry. clear oral and written communication skills |