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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEStreet Address
EMAIL AVAILABLEKey Skills and KnowledgeMulti-platform FirewallsMulti-platform RoutersCommunication and NetworkingCisco Router IOS 15.5Cisco Firewall IOS 9.8HardwareCisco Pix FirewallsCisco ASA FirewallsJuniper FirewallsFortiNet FirewallsCheckPoint FirewallsCisco 2500x & 1600xRoutersCisco VPN Concentrators 3000Operating SystemsMS Windows FamilySoftware/System ArchitectureCheck Point R60 Smart DefenseWireSharkBlue Coat DirectorPanoramaCertificationsA+Network+ITIL FoundationZCCA-IASecurity+Skills SummaryMr. Parker is experienced in data and network security supporting customers ranging in size from single store to multinational corporations and governmental agencies. Mr. Parker has a proven track record in Operations, Infrastructure, Security, Data Management, Customer Support, and Team Management.Project ExperienceLRS, Firewall Specialist 11/2020-01/2024Support Charter Communications in transitioning from Juniper SRX to Palo Alto firewalls.Implement requested firewall rules on both Juniper and Palo Alto firewalls.Troubleshoot firewall traffic issues on Juniper and Palo Alto.Implement requested changes to the GlobalProtect VPN on the Palo Alto firewallsTroubleshoot GlobalProtect VPN on the Palo Alto firewallsAT&T, Cybersecurity-Professional 08/2010-07/2020Support AT&T Government and commercial customers information security engineering and implementation. Strong skills with Cisco routers, switches, and ASA firewalls. Hands on experience with Juniper and Fortinet routers, switches, and firewalls.Took client calls to troubleshoot connectivity issues involving the following:Routing issues involving mainly Cisco routers.Performed packet captures and traces on firewalls.Verified firewall rules to allow or block traffic and made temporary rule changes for testing.Verified proxy whitelisting or blacklisting and made temporary changes for testing.Worked with customer to change and test switch interface speed and duplex settings.Took system generated tickets to troubleshoot issues including:Circuit connectivity on T1 and Ethernet circuits.Hardware failures from interface down to device not responding or device restarted.Packet drops and slow response times.Worked with vendors to troubleshoot equipment and circuit issues.Provided loopbacks from the router integrated CSU for circuit testers.Worked with vendors to troubleshoot hardware issues and arrange hardware replacement.Worked with dispatched remote hands techs to replaced failed hardware components.Mentor and support new hiresProvided training on company processes and procedures.Provided supervision and support on initial troubleshooting efforts.Continued acting as a resource for subsequent questions.ICS Corporation, Security Analyst 02/2006-09/2009Contracted to Hewlett Packard providing support for information security engineering and implementation for the Defense Logistics Agency.Configured Checkpoint firewall policy using Checkpoint ManagerInstalled and maintained Checkpoint firewall on the Nokia platformProvided tier 1 firewall troubleshooting support for connectivity issuesWorked with the customer to identify and remove firewall rules which no longer served a purposeVIA Communications, Network Analyst 12/2001-02/2006Contracted to Hewlett Packard providing support for information security engineering & implementation for multiple customers. Started as level 1 LAN/WAN support, moved to level 2 Windows administrator, and ended as 3rd shift Operations Bridge Team Lead for the WAN/LAN, Windows, and Unix teams.Monitored Customer networks using HP Open ViewSupported Cisco routers and WAN circuitsWorked with 3rd party vendors to replace equipmentWorked with customers to troubleshoot connectivity issuesAT&T Solutions, Senior Technical Associate 04/1998-09/2000Provided LAN and WAN support for multiple commercial customers. Started as tier 1 support and moved on to tier 2 and finally tier 3 support.Monitored Customer networks using HP OpenView and Cisco WorksSupported Cisco and Nortel routers and WAN circuitsWorked with 3rd party vendors to replace equipmentWorked with customers to troubleshoot connectivity issues |
