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Click here or scroll down to respond to this candidateCandidate's Name
Macon, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceAssistant Rural Carrier (ARC)United States Postal Service - Bonaire, GAJanuary 2024 to February 2024Using dynamic route descriptions, delivering on Sundays and observed holidays. ARC will case mail, deliver, and collect mail and packages on Saturday along a prescribed rural route using a vehicle. Providing mail security at all times and providing excellent customer service. Following established safe work methods and procedures.CSR - Customer Service RepresentativeELIXIR SOLUTIONS - Etters, PANovember 2023 to January 2024Customer service to customers for billing, setting up accounts, assisting with customer portal issues such as password resets. Enrolling members needing insurance for pharmacy needs such as mail order, refilling prescriptions, confirming medication prices, providing excellent customer service at all times. Freight DispatcherAlly Prime Logistics - Warner Robins, GAJuly 2021 to July 2023Dispatching trucks such as Reefer, 18 Wheeler, Dry Wall, Van, and etc. Making sure loads are secure for drivers and making sure all paper is signed and sealed Customer Care SpecialistSkybridge Americas - FloridaNovember 2021 to December 2022Customer service to clients of different insurance agencies setting up appointments for well care visits on the phone or telehealth visit. Giving clients full support and understanding at all times. Documenting all information correctly in the system as well as making sure all client information is correct in system. Following scripts as follows and managing resistance always. Special Education ParaprofessionalBibb County Board of Education - Macon, GAAugust 2022 to September 2022Providing behavioral, instructional, and support to students in and out of classroom. One on one special education with students that have special needs. Documenting at all times and providing safety for the students.AmeriCorps MentorCentral Georgia Council Boy Scouts Of America - Macon, GA December 2021 to April 2022Delivering literacy such as financial, college, career readiness to students in after school programs. Helpng with local clothing banks, food banks, and homeless shelters. Recruiting and mentoring youths with developmental activities. Maintaining and complying with CDC social distancing requirements. Recruiting community volunteers to assist programs. Customer Service RepresentativeARISE - Miramar Beach, FLJuly 2018 to July 2021Customer Service Specialist for Kay Jeweler. Assisting customer with with their online purchase as well locating missing items for them. Persuading customers to take advantage of item protection plan, and persuasion of adding a particular piece of jewelry to a set they had purchased. Providing excellent customer service to customers, enjoying the customer satisfaction I gave. Direct Support StaffRiverEdge/Ambassador - Macon, GAMarch 2014 to August 2014PATIENT CARE CONSISTING OF ASSISTING WITH ACTIVITIES OF DAILY LIVING CONSISTING OF BATHING FEEDING, CHANGING SOILED DIAPERS EVERY TWO HOURS, TRANSPORTING TO AND FROM AND DOCTOR'S APPOINTMENTS AND OUTINGS, MAINTAINING SAFETY FOR PATIENTS, DOCUMENTING WHO, WHAT, WHEN, AND WHEREDirect Support StaffSOUTHERN COMMUNITY LIVING - Macon, GAApril 2012 to May 2013PATIENT CARE CONSISTING OF ASSISTING WITH ACTIVITIES OF DAILY LIVING CONSISTING OF BATHING FEEDING, CHANGING SOILED DIAPERS EVERY TWO HOURS, TRANSPORTING TO AND FROM AND DOCTOR'S APPOINTMENTS AND OUTINGS, MAINTAINING SAFETY FOR PATIENTS, DOCUMENTING WHO, WHAT, WHEN, AND WHERE AT ALL TIMES.CSR - Customer Service Representative/Receptionist Bells Medical Home Supply - Macon, GAJuly 2002 to November 2012Assisting customers with medical equipment orders, tracking orders, helping customers choose best equipment, setting up home delivery, customer satisfaction, documenting, inventory, placing outbound calls to customers, making sure store was clean and appropriate for customers, and maintaining safety for customers.Certified Nursing AssistantLYNN HAVEN NURSING HOME - Gray, GANovember 2009 to December 2011Patient care consisting of assisting with activities of daily living consisting of bathing feeding, changing soiled diapers every two hours, transporting to and from and doctor's appointments and outings, maintaining safety for patients, documenting who, what, when, and where. Teacher ParentGEORGIA INDUSTRIAL CHILDREN'S HOME - Macon, GAMay 2006 to November 2009MONITORING YOUTHS AND ASSISTING WITH SOME ACTIVITIES OF DAILY LIVING. BEING A POSITIVE ROLE MODEL FOR YOUTHS. TRANSPORTING TO AND FROM AND DOCTOR'S APPOINTMENTS AND OUTINGS, MAINTAINING SAFETY FOR YOUTHS, DOCUMENTING WHO, WHAT, WHEN, AND WHERE AT ALL TIMES. Janitorial WorkerGENERAL BUILDING MAINTENANCE - Macon, GAMay 2002 to January 2006Cleaning offices, restrooms, breakrooms, walls, walk ways, ceilings, high low dusting, building rapport with clients, documenting any breakage, wet floors, broken pipes and much more at all times. Providing excellent customer service always.Certified Nursing AssistantEASTVIEW NURSING HOME - Macon, GADecember 2002 to October 2004Patient care consisting of assisting with activities of daily living consisting of bathing feeding, changing soiled diapers every two hours, transporting to and from and doctor's appointments and outings, maintaining safety for patients, documenting who, what, when, and where. Juvenile Correctional OfficerMacon Youth Development Center - Macon, GAJuly 1999 to February 2000MONITORING YOUTHS AND ASSISTING WITH SOME ACTIVITIES OF DAILY LIVING. BEING A POSITIVE ROLE MODEL FOR YOUTHS. TRANSPORTING TO AND FROM AND DOCTOR'S APPOINTMENTS AND OUTINGS, MAINTAINING SAFETY FOR YOUTHS, DOCUMENTING WHO, WHAT, WHEN, AND WHERE AT ALL TIMES. EducationAssociate in Science (AS) in Medical Billing & Coding Stratford University - Falls Church, VAMarch 2019 to March 2021GED in General StudiesAdult Education Center Macon GaOctober 1998 to November 1998Skills Hard Worker (10+ years) Committed (10+ years) People Oriented (10+ years) Trustworthy (10+ years) Focused (10+ years) Security (5 years) Medication Administration (1 year) Law Enforcement (2 years) Cleaning Experience (7 years) Meal Preparation (10+ years) Developmental Disabilities Experience (10+ years) Office experience (4 years) Customer service (10+ years) Medical Terminology (10+ years) Leadership (10+ years) Restaurant experience (1 year) Teaching (5 years) Special Education (3 years) Curriculum Development (4 years) Sales (10+ years) Data entry (3 years) Communication skills (10+ years) English (10+ years) B2B sales (4 years) B2B marketing (4 years) Driving (10+ years) Windows (8 years) Medical terminology (10+ years) Customer service (10+ years) Sales (10+ years) Security (8 years) Guest services (6 years) English (10+ years) Computer skills (8 years) Office experience (6 years) Typing (8 years) Hospitality (10+ years) Adult education (10+ years) Securities law (8 years) Childcare (8 years) Mentoring (10+ years) Customer support (10+ years) Call center (8 years) Communication skills (10+ years) Phone etiquette (8 years) Front desk (2 years) Leadership (10+ years) Teaching (8 years) Special education (10+ years) Early childhood education (6 years) B2B sales (10+ years) Outside sales (10+ years) Negotiation (8 years) Marketing (10+ years) Retail sales (6 years) Inside sales (10+ years) Upselling (8 years) Load & unload (5 years) Freight (6 years) Merchandising (6 years) Classroom Management Sales ManagementCertifications and LicensesCPR CertificationJanuary 2022 to January 2024First Aid CertificationJanuary 2022 to January 2024Certified Life CoachNovember 2022 to PresentFreight DispatcherJanuary 2023 to PresentDispatching trucks such as Reefer, 18 Wheeler, Dry Wall, Van, and etc. Making sure loads are secure for drivers and making sure all paper is signed and sealed Paraprofessional CertificationJuly 2022 to June 2027Certified Notary PublicJune 2023 to June 2027Driver's LicenseDecember 1997 to December 2027 |
