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Title Customer Service Call Center
Target Location US-FL-Clermont
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Fairview Cove Lane; Apt 304Tampa, Florida Street Address
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEOBJECTIVE:To obtain the position in a results and services driven atmosphere where my skills, dedication and commitment to hard work will provide unlimited career advancement opportunities.EDUCATION:Galileo Academy of Science and TechnologySan Francisco, California August 2009- June 2013DIPOLMATRAINING:` Hillsborough Community College; April 2018Security Guard Training Unarmed  Certified G-LicenceWORK HISTORYMaximusMedicare Customer ServiceTampa, FL 2020-2022oHigh volume Inbound Call CenteroAdvised and assisted Medicare beneficiaries by explaining their coverages, comparing and oroenrolling in drug plansoAnswered billing questions and assisted with claim issuesoReferral to different agencies for assistanceoEvaluating insurance policy to verify coverage for the health insurance.oArranging and assessing health insurance claim formsCustomer Service RepresentativeOneNine71Tampa, Fl 2019-2021oAnswer customer telephone calls regarding existing accountsoRespond to questions and concerns about service and escalate calls appropriatelyoConsult with customers to evaluate needs and determine best optionsoUpgrade service and offer additional service packagesoConsistently improve satisfaction through expert resolution of conflicts, issues and concernsREFERNCES AVAIABLE UPON REQUEST

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