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Title Customer Service Patient Care
Target Location US-MA-Westfield
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EMAIL AVAILABLE PHONE NUMBER AVAILABLESummaryNHA certified phlebotomist, skilled in customer service and interpersonal skills, seeking to deliver high-quality patient care within the phlebotomy field. Currently in the process of completing my NHA phlebotomy certification and a 40-80 hour clinical externship. EducationWestfield State University October 2019 - December 2019 Phlebotomy Technician ProgramCertified from NHA (National Healthcareer Association) January 2020 Holyoke Community College September 2019 - November 2019 Medical TerminologyExperiencePhlebotomy Internship Baystate Wing Hospital - Palmer, MADunkin Donuts Crew Member December 2016 - Present Customer service Attention to detail in a fast paced environment. Communication amongst staff and customers.Roots Aquatics and Fitness Center Childcare Staff August 2019 - Present Provided continuous supervision to children ages 1-7 during indoor activities, created and maintained safe learning and playing environments. Developed and built trust amongst children and their parents leading to further home-based opportunities.Skills Dermal Punctures Successful venipuncture procedures Knowledge in laboratory specimen processing Fluent in English and Russian Basic typing skills and knowledge of computers Ability to prioritizeActivities and Interests Honor Roll student at WHS Church symphony orchestra, youth committee at WREBC Volunteer missionary work Gymnastics, Swimming, Outdoor activitiesReferences Oleg Yermakov, PA at Baystate Medical Center

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