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Click here or scroll down to respond to this candidateCandidate's Name
Street Address SW 2nd Street Apt. #27Fort Lauderdale, FL Street Address
Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a challenging position with a progressive organization where I will be able to utilize my skills to help the organization succeed.Employment HistoryNurse10/2018 - Current Boca CircleWork closely alongside the Director of Nursing and the Assistant Director of Nursing to care for our residentsAdminister medications and treatments in compliance with federal, state, local, and facility policies Order prescribed medications, supplies, and equipment as needed Follow a designated care plan in accordance with residents needs Perform assigned duties including wound care, treatments, and procedures Accurately document observations, interventions, and evaluations pertaining to resident Maintain confidentiality and rights of residents, family members, employees, and facility information in compliance with HIPAA policiesBrand Care Specialist6/2010 2/2017 Global ResponseProvide complete customer care to callers, using extensive product knowledge to help select and purchase the right products in a secure transaction. Answers questions, process returns and exchanges, and assist with problem solving Serving brands such as:Connections AcademyCrate &BarrelCaswell MasseySimplyBeMoMA (The Museum of Modern Art of New York)Recruiter/Consultant and Client Liaison04/2008 - 07/2009 GDKN Pembroke Pines, FLSourced nationwide available IT positions.Reviewed resumes for job placements.Sourced potential candidates for available clients such as: BSOMotorolaFPLSiemensCustomer Service Rep11/2007 - 04/2008 United Health Group Sunrise, FLLearned and demonstrated knowledge of all phases of claims processing, including enrollment management, the appeal process, the pre-determination process, the pre-certification process, and contract interpretation of plan benefits and policy provisions. Assisted with the enrollment process. This assistance may have extend to researching eligibility issues. Assisted in resolutions of any insured and /or provider billing issues.Customer Service Rep04/2005 - 02/2006 Precision Response Corp Margate, FL Assisted US Airways customers by crediting mileage, purchasing miles, and assigning mileage statuses via phone and email.Customer Service Rep/ Dispatcher/ Trainer/ Team lead/ Supervisor 02/2004 - 11/2007 Brandsmart USA Hollywood, FLAssisted customers by creating service and repair tickets for products purchased from Brandsmart USA. Assisted service technicians with part order and product replacement requests after each service ticket. Trained and mentored all incoming CSRs on creating service and repair tickets.Assisted fellow co-workers with escalated customer calls for call resolution.Education HistoryHCI College Graduated 2023Atlantic Technical College Graduated 2018GED Graduated 1998 |
