| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NC Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYHighly motivated and customer-focused technical support professional with a strong background in troubleshooting software applications and providing excellent customer service. Actively seeking for a job that can suit.SKILLSTechnical Skills: Microsoft Excel knowledge of software applications Software Development Life Cycle Ms Word Technical Support andTroubleshootingWORK HISTORY01/2024 to PresentABMCharlotte Airport Housekeeping, Ky Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel. Customer Service: Provide courteous and professional service to guests or passengers as needed. Special Requests: Accommodate special requests or instructions from clients or supervisors. Collaborated with Level II support and development teams to escalate and resolve complex issues.INTERNSHIP09/2015 to 11/2015 SIFORCO Kinshasa, Congo RD Collaborated with team members to identify and mitigate potential security risks and threats. Supported the Electrician team in conducting vulnerability assessments and on company systems and networks. Assisted in monitoring and analyzing Current traffic and logs to detect and respond to any risky activities. Prepared comprehensive reports on security findings, recommendations, and risk assessments for management review.EDUCATION09/2018-12/2021Bachelor of Science in Communication and MediaSUPINFO International University - Brussel, Belgium 3.13 GPALANGUAGESEnglishProfessionalFrenchNative or Bilingual |
