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Candidate's Name
Street Address , FL(US)EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYI'm a Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. EMPLOYMENT HISTORYAug. 2018 - Aug. 2023STJOHN, USVISECURITY GUARD, JUST COMPLETE SECURITY Secured personnel and premises by inspecting buildings and patrolling property. Addressed problems quickly and reported clear information while working under minimal supervision. Wrote detailed reports regarding daily security activities and notable incidents. Demonstrated strong attention to detail and accuracy when providing information to Security Management. Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises. Dec. 2018 - May. 2023STJOHN, USVIRECREATION ATTENDANT, THE WESTIN STJOHN RESORT AND VILLAS Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls. Supervised maintenance of activities, pool areas and notified the department head of any issues requiring immediate resolution. Maintained neat and clean pool area and clean water at all times. Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.Apr. 2019 - Aug. 2022STTHOMAS, USVISALES REPRESENTATIVE, HONDA/ACURAinteracts with potential customers, understands their preferences, demonstrates vehicle features, facilitates test drives, and assists in completing necessary paperwork for successful sales. Dec. 2020 - Jun. 2021STJOHN, USVIBARTENDER/SERVER, HEADING EAST BAR Maintained knowledge of bar and menu options to prepare drinks and make food recommendations. Poured wine, beer and cocktails for patrons. Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests. Provided exceptional service to high volume of daily customers. Resolved customer concerns with friendly and knowledgeable service. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.Feb. 2019 - Mar. 2021STJOHN, USVIHOSTESS, BANANA DECK RESTAURANT Greeting guests: Welcoming guests with a smile and eye contact Managing reservations: Taking and confirming reservations Seating guests: Guiding guests to tables and introducing them to their server Providing menus: Passing out menus and answering questions about the menu Managing waitlists: Maintaining waitlists during busy times and providing wait times to new guests Helping guests: Catering to guests with special needs, like children or the elderly Keeping the restaurant organized: Ensuring the reception area is clean and organized, and that all areas are stocked and ready for customers Supporting other staff: Helping with busing and serving duties, and distributing to-go ordersFeb. 2019 - Mar. 2021STJOHN, USVICASHIER, PARADISE LUMBER Scanned customer purchases, supporting transactions to streamline sales process. Assisted with purchases, locating items and signing up for rewards programs. Processed returned items in accordance with store policy. Helped customers find specific products, answered questions and offered advice. Processed customer payments quickly and returned exact change and receipts. Trained new team members in cash register operation, stock procedures and customer service. Learned roles of other departments to provide coverage and keep store operational. Processed all sales transactions accurately and promptly to prevent long customer wait times. Welcomed customers, offering assistance to help find necessary store items. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers. Wiped down counters and conveyor belt to remove debris and maintain cleanliness.Dec. 2016 - Feb. 2018KENNESAW, GAFRONT DESK AGENT, COURTYARD BY MARRIOTT Greeting guests, answering phones and emails, taking messages, and providing information about the facility or services Checking guests in and out of rooms, assigning rooms, handling credit cards, and issuing room keys Taking reservations by phone and accommodating special requests Answering questions, making recommendations, storing luggage, and arranging transportation Handling guest complaints or problems and demonstrating a commitment to guest satisfactionJan. 2017 - Feb. 2018ACWORTH, GASTORE MANAGER, MCDONALDS Managing operations: Ensuring the restaurant runs smoothly, including scheduling shifts, assigning tasks, and overseeing cash flow Providing quality food and service: Focusing on providing high-quality food and the best customer service possible Maintaining standards: Ensuring the restaurant meets McDonald's standards of excellence for their assigned position Making business decisions: Planning for and making decisions around inventory, budget, food ordering, and costs Ensuring food safety: Setting and achieving food safety measures to McDonald's standards Inspiring and empowering: Maintaining high standards for guest and employee safetyEDUCATIONMar. 2016 High School Diploma Southeastern High School, Miami, FloridaCUSTOMER SERVICECUSTOMER ASSISTANCECREDIT AND CASH TRANSACTIONSSEATING ASSIGNMENT PREPARATIONPOS systemsProficient in mixologyLeadershipID verificationCash drawer balancingPayment processingSKILLSExperiencedExperiencedExperiencedExperiencedSkillfulExperiencedExperiencedExpertExperiencedExpert