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ContactStreet Address Mallard LaneKissimmee, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveExperienced administrative professional with over two decades of expertise in optimizing operations, managing financial transactions, and fostering robust inter-departmental communications. Proven track record in website analysis, user testing, and data system management. Skilled in interpreting complex data and ensuring confidentiality in corporate environments. Adept at spearheading electronic eligibility processes and designing/maintaining company websites. Seeking to leverage multifaceted skills to drive organizational excellence.EducationEl Camino CollegeTorrance, CA-Business Administration-West Los Angeles CollegeLos Angeles, CA-Tourism & Travel-Key Skills- Project Management- Financial Operations- Website Analysis- Data Management- Document Control- Vendor Relations- Communication- Problem-SolvingExperienceExpress Scripts AccredoEligibility Senior Representative, Alternate Funding Orlando, FLMar 2022 Dec 2022- Managed daily eligibility tasks, including patient verifications and complex account reconciliations.- Collaborated with clients and internal teams to design customized formats, reducing errors and improving efficiency.- Updated and maintained eligibility data systems, ensuring accuracy and compliance with standards.TNGMultiple Roles: PA-AR/Payroll Clerk/Document Control Specialist/Compliance SpecialistOrlando, FLJun 2008 Aug 2019- Oversaw accounts payable operations, ensuring timely processing and payment.- Managed payroll for diverse departmental employees using ADP and Kronos systems.- Implemented document imaging systems and managed financial records and audits.Palms West Hospital (HCA)Administrative Assistant / Managed Care Coordinator Case ManagementLoxahatchee, FLAug 2002 Jan 2008- Coordinated utilization reviews and managed pre-certification processes for insurance.- Facilitated communication across departments and maintained accurate documentation.Aetna US HealthplanSenior Administrative Assistant Network Management Los Angeles, CAFeb 2001 Jun 2002- Managed office operations, coordinated meetings, and facilitated provider contracts.- Administered travel arrangements and handled expense reports using EmPay.Additional Information- Proficient in Microsoft Office Suite, QuickBooks, ADP Payroll Software, and other specialized platforms.- Advanced knowledge of SharePoint and OneDrive for document management.- Demonstrated ability to handle confidential information and maintain high standards of integrity.CertificationNotary Public, Florida StateReferencesAvailable upon request. |