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Click here or scroll down to respond to this candidateOBJECTIVEMy extensive customer service knowledge in a variety of fields makes me a uniquely qualified candidate. I have spent the last 16 years working in various forms of customer service and leadership. As a server I was personally responsible for a personalized customer experience. As a nurse I've spent the last few years working on building client relationships, team building and managing support staff. Overseeing patient information and appointments in multiple systems and spreadsheets updated daily. I can bring a fresh detail-oriented perspective to the table.E D U C A T I O NGraduatedAugust 18th, 2023Bachelor of GeneralEducation in SocialScienceUniversity Of South Dakota 414 E Clark St.Vermillion, SD 57096GPA: 3.0/3.5National Leadership and Success Honor Society:2020-2023August 2017- GraduatedMay 2019Licensed Practical NurseDiplomaWestern Iowa Tech Community College 4647 Stone Ave.Sioux City, IA 51106GPA: 3.4, Phi ThetaKappa Honor SocietyEXPERIENCEFamily access center1221 Pierce st.Sioux city, IABHIS Provider/ FCS Provider02/2024 - PresentHelps children and young adults develop skills to manage their behavior and emotions, such as communication, conflict resolution, and coping with anger. Counselors may work in homes, schools, or daycares to assess needs and create treatment plans. They may also work with families to teach behavior management strategies and identify goals.Perdue Farms- Sioux City & Sioux Center both locationsOccupational Health Nurse Director of Healthworks01/2023 01/2024department leadership for an on-site OH clinic providing new hire, injury, and exposure management; oversight for 24x7 processes for clinical care and customer service (in some cases relying on key partnerships to provide services); development and management of policies and procedures to govern the delivery of increasingly complex OH services;Leads the organizational strategy to ensure the occupational health services and program meet the organizations existing and expanding needs, with a focus on employee safetyWorking in partnership with operational and clinical leaders, assesses and delivers occupational health services with a focus on customer serviceResponsible for System Occupational Health program compliance with all regulatory standards (OSHA and Joint Commission)March 2020- January 2023Licensed Practical NurseProviderNurse/UnitNurseOvernight Nurse Supervisor3500 W 4th st.Sioux City, IA 51101Oversee patient admissions, transfers and dischargesMentor and train new staff while providing support and guidance to all staff membersMonitor medical charts and administer compassionate care and assistance to patients and familiesLiaise with doctors and administrators and communicate any protocol changes to staffEnsure compliance with all health and safety regulationsRecord and maintain accurate reportsMarch 2015 November 2020Lead Server/Event Coordinator Minervas
2945 Hamilton Blvd.Sioux City, IA, 51104January 2010 March 2015Housekeeping SupervisorValue place Hotel1865 S 118th st.Omaha, NE 68137.COMMUNICATIONREFERENCESMckenzie Best- Previous ManagerNurse Manager: Rosecrance Jackson Recovery CenterPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLENicole Lambing- Previous ManagerNurse Manager: Rosecrance Jackson Recovery CenterPhone: PHONE NUMBER AVAILABLE EMAIL AVAILABLEArthur Harris- Previous ManagerValue Place Hotel ManagerPhone PHONE NUMBER AVAILABLEEMAIL AVAILABLEJaqueline Hudspeth- Previous Co-workerRosecrance Jackson Recovery CenterPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE |
