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Candidate's Name
Street Address  Seyfried AvenueNazareth, PA Street Address -1740PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryService focused Customer Service Supervisor and Store Manager with strong interpersonal, multitasking and organizational skills. Experienced in all facets of customer service in office and retail settings.ExperienceEverstory Partners LLC, Allentown, PA 2021  presentHead AdministratorHead office administrator and coordinator for location. Responsibilities include management of admirative staff, procurement, customer service, contract management, payroll, training and direction of maintenance resources. Also handles accounts payable and accounts receivable for location.Dollar Tree, Nazareth, PA 2014-2023Assistant Store ManagerLeadership of retail staff and customer service. Responsibilities included daily register audits, cycle counts and vendor management.Dollar General, Easton, PA 2013Store ManagerLeadership of retail staff and customer service. Responsibilities included development of the planogram, cycle counts and management of vendors. Staff management included development of individual productivity goals, employee schedules, management of the employee communication center as well as training plans.Toys R Us, Whitehall, PA 2010-2013Front End SupervisorSupported store leadership team in direction of retail staff and customer service. Responsibilities included training and coaching of floor and office staff. Developed merchandising plans for the displays and register areas. Conducted monthly audits.EducationKatharine Gibbs Business School - New York, New YorkSecretarial Certificate Graduate - Major: Business/Secretarial StudiesHarry S. Truman High School - Bronx, New York Diploma - Major: General StudiesSkillsBasic PC skills including Microsoft Office and Google AppsTyping 40 WPMVendor ManagementContracts and Property DeedsAccounts PayableAccounts ReceivablePayroll ManagementRetail Merchandising