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Title Customer Service Data Entry
Target Location US-TX-Burleson
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OBJECTIVETo gain employment with a company that will utilize my vast experience, be both challenging and rewarding, and provide the opportunity for advancement and growth within the company.SUMMARY OF QUALIFICATIONSAccurate typing speed of 50 wpm / 10,000 kph with no errors.Excellent knowledge in many different computer programs. Self-motivated and detail oriented.Quick learner with the ability to work unsupervised or as part of a team to achieve all goals and objectives.WORK EXPERIENCEPress Ganey, SPH Analytics and DSS Research were the same job, but sold to different companies.Press Ganey September 2021 November 2023Customer Service/Interviewer  worked from homeCall center doing surveys and verifications for healthcare.SPH Analytics 2017  September 2021Customer Service/InterviewerCall center doing surveys and verifications for healthcare.DSS Research August 2012 - 2017Customer ServiceCall center doing surveys and verifications for healthcare.Cornerstone Staffing January 2013  2017Data EntryData entry for accounts receivable for pharmacies.Dicker Staffing Services October 2011  April 2012File Clerk (Atmos)Archived old files  organized folders and created new labels.Archived old purchase orders and filed by PO number and date.Provided some data entry.The Geo Group June 2010  February 2011Classification Clerk  IntakeAssigned offender housing in compliance with legal, medical, and custody requirements.Ensured accurate maintenance of the count board display.Maintain open and closed files for inmates, keep written logs and answer phones.Took photos and issued IDs for inmates.Assisted Case Managers with property when needed.Entered inmates into computers when they arrive and when discharged.Office Team March 2010  May 2010Greeter/Stocker (Aldi Food Market)Greeted customers.Replenished products as needed.Cornerstone Staffing October 2009  May 2010Data Entry & Office ClerkProvided data entry for a tax service that rendered services to car and truck dealerships.Provided data entry for a photography company who photographed marathons.United States Census Bureau March 2009  May 2009AssociateConducted address canvassing to update address lists and maps for the 2010 Census using a handheld GPS device.Flipco Foods August 2006  June 2007Customer Service Representative/Data Entry ClerkProcessed phone and fax orders from restaurants and individuals.Verified prices and availability of product while processing orders.Worked with customers to solve problems with order shortages and issued credit when necessary.Assisted customers at the will-call window, providing them with invoices and handling money.Generated daily reports for sales manager.Provided support to co-workers with their customers orders and problems when needed.Kelly Services & Cornerstone Staffing June 1997 - May 2003Various Office PositionsSet-up inspection appointments with consumers, manufacturers and inspectors when complaints were made to the Manufactured Home division of the Department of Housing.Set-up files when a new complaint was filed and updated as needed for the Manufactured Home division of the Department of Housing.Researched and mailed verification letters to employers and assisted attorneys for the Child Support division at the Attorney Generals Office.Receptionist for the Department of Housing, the Attorney Generals office and other companies.Weighed and calculated postage for outgoing mail. Opened and distributed incoming mail.Worked for a food distribution company, taking food and supply phone orders for restaurants and entered the information into their data entry system.Medical billing for a medical insurance company.Worked with medical records; set up new files for the ER, filing paperwork and closing out files.Miscellaneous data entry positions.Tandy Corporation March 1993  June 1997Marketing Senior Accounting Clerk (Computer City)Verified ad size and rates on invoices for 40 newspapers according to contracts.Processed newspaper & departmental bills for payment.Filed ads in chronological order by newspaper type and date published.Updated and maintained newspaper contact list.Human Resources Records Clerk (Incredible Universe)Processed all HR related paperwork for 50-60 in-house employees and 200-250 employees per store for 9 stores; paperwork included new hire forms, written and phone verifications, terminations, leave of absence requests and tuition reimbursements.Generated monthly reports on employee data, such as new hires and terminations.Developed strong working relationships with in-store HR Managers to help solve problems and assisted with various projects.Corporate Receptionist (Incredible Universe)Answered multi-line phone system.Greeted vendors and visitors.Sorted mail daily for approximately 50 people.Assisted coworkers with miscellaneous data entry tasks.EDUCATIONCompleted all coursework toward Medical Coding & Billing Certificate  Penn Foster Career SchoolCourses in Criminal Justice  Tarrant County Junior College, Fort Worth, TexasHigh School Diploma  Southwest High School, Fort Worth, Texas

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